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Firestone Complete Auto Care
- Tires
- Knoxville, TN
About this business
Location details
339 N Cedar Bluff Rd, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I asked to have my car looked at and aligned because when I hit bumps on the road my car would sway. I had the alignment done and they said everything was fine even though my car kept swaying. Not even a week later my front left tire comes off, going 70 on the interstate and sparks flying because my whole wheel came off the axle. Come to find out my ball joint pin was snapped and was just free floating and that’s what was causing the sway. Even though I had them look at my car and aligned it (I had the lifetime alignment whi... read more
Fantastic service, I arrived close to closing and they were able to get me back up and running first thing in the morning once the tire arrived. Kim Bone was wonderful, so helpful and friendly. I felt she went above/beyond for me with all this. I am new to the area and am so glad I found my new tire place!
This place is horrible just throws parts at the problem and never actually fixes the problems. Waist of time and money. After 6 times in the shop. Still not fixed and $1500 dollars spent along with 6 days of lost time I will never get back. The shop is saying the Catalytic Converter is clogged. Took to muffler shop and Catalytic Converter is good, muffler good no leaks and Manifold tested all Good.Now having to spend my Saturday off relplacing the intake Power Steering pump Hose that was damaged during last visit.
Came in to have a small finishing nail removed from my tire. It was nowhere close to the sidewall and they refuse to fix it. Say it’s against their policy and that I needed a new tire this place is constantly trying to rip you off even though they sell you your hazard insurance. I waited an hour for this I looked at the nail and marked the nail before I even took it in and it was nowhere even close to the sidewall, and the nail wasn’t even long enough to puncture the sidewall. And just like I overheard one of the techs talki... read more
Came in to have a small finishing nail removed from my tire. It was nowhere close to the sidewall and they refuse to fix it. Say it’s against their policy and that I needed a new tire this place is constantly trying to rip you off even though they sell you your hazard insurance. I waited an hour for this I looked at the nail and marked the nail before I even took it in and it was nowhere even close to the sidewall, and the nail wasn’t even long enough to puncture the sidewall. And just like I overheard one of the techs talki... read more
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.6 star rating with 387 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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