This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Firestone Complete Auto Care
- Tires
- Knoxville, TN
About this business
Location details
339 N Cedar Bluff Rd, Knoxville, TN 37923, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic service, I arrived close to closing and they were able to get me back up and running first thing in the morning once the tire arrived. Kim Bone was wonderful, so helpful and friendly. I felt she went above/beyond for me with all this. I am new to the area and am so glad I found my new tire place!
This place is horrible just throws parts at the problem and never actually fixes the problems. Waist of time and money. After 6 times in the shop. Still not fixed and $1500 dollars spent along with 6 days of lost time I will never get back. The shop is saying the Catalytic Converter is clogged. Took to muffler shop and Catalytic Converter is good, muffler good no leaks and Manifold tested all Good.Now having to spend my Saturday off relplacing the intake Power Steering pump Hose that was damaged during last visit.
Came in to have a small finishing nail removed from my tire. It was nowhere close to the sidewall and they refuse to fix it. Say it’s against their policy and that I needed a new tire this place is constantly trying to rip you off even though they sell you your hazard insurance. I waited an hour for this I looked at the nail and marked the nail before I even took it in and it was nowhere even close to the sidewall, and the nail wasn’t even long enough to puncture the sidewall. And just like I overheard one of the techs talki... read more
I had some work done by the guy who has fixed all of my cars for YEARS with no problems. He told me that I would need an alignment, so I made an appointment online for the following day at 10am. At 6 am I received a text that they needed to move my appointment to 12pm and to give them a call. Cool, I understand, things happen. Get there at 12, they don’t get my car in until 12:45, again I get it. I have the lifetime FREE alignment from the last time I was there (that’s a whole different story) but then comes who fixed your c... read more
They were honest, polite, and didn’t waste my time.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.6 star rating with 385 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com