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Firestone Complete Auto Care
- Tires
- Aiken, SC
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
1045 Pine Log Rd, Aiken, SC, 29803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedFast and friendly service
Business response:
Thank you for your recommendation, Tonya! We truly appreciate your business with Firestone. and look forward to working with you again. ^Mariah
Firestone has lost my business for good. I made an online appointment this morning for an oil change. Received a reservation number by email with information that if there were any issues with the appointment time I would receive a call. No call, so this afternoon I went to the Pine log location, got there 30 minutes before my appointment time. When the guy at the desk asked what I was there for, I told him an oil change. He asked if I had an appointment. I said yes at 3pm. He said we don't have you scheduled, you must have ... read more
Business response:
Hello Barbara, we are sorry to hear of this appointment not being honored. We would be happy to ensure this is addressed. Please, send us an email to, socialcare@bfrc.com, with full details, your contact information, and the store's full address. You are a valued Firestone customer, we look forward to your reply. ^Kristyn
So just wanted to post this... while at work yesterday, in my work vehicle, my tire pressure light came on. I pulled into the parking lot of Firestone on E. Pine Log Rd. Yup! A Flat! 😡 The young men there swapped my tire for the spare to get me on my way to the shop. Great group of guys working there!
Went in this evening at 5:45pm and they didn’t close till 7pm. Had a simple flat and needed a patch(20 min job tops) was told no. I explained I was from out of state and traveling with wife and small child and told “I said NO” Kim is horrible and has no skills with people! I will NEVER spend a dime more with Firestone if this isn’t handled by Kim’s dismissal. My dad worked with Firestone for 30 plus years and I am so disappointed in her and this experience.
A friend was traveling on the interstate and had a flat. This location was the closest to him. He got there an 1 hr and 15 min prior to close only to be turned away by a lady named Kim. After pleading with her for service she told him that her answer was still no. Terrible way to do business! 🤬
Jordan and Todd were cordial, professional and provided excellent customer service. They definitely make sure their customers are taken care of.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.9 star rating with 474 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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