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Firestone Complete Auto Care

3.5

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

3450 S General Bruce Dr, Temple, TX, 76504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.5503 reviews
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Robyn Skrhak's profile image
Robyn Skrhak 
recommend  Recommended
4 years ago

I showed up for my scheduled alignment. My car was quickly taken back to be repaired. My wait time was less than I expected. The staff was courteous and helpful. I’d highly recommend their lifetime alignment to anyone. 

Business response:

Hi Robyn, thank you for your recommendation and thank you for choosing Firestone! ^Gen 

Frances Cecil's profile image
Frances Cecil 
5 years ago

I was on my way home today from Georgetown when I got a flat tire. I stopped at Firestone to get a flat repair. I was refused service because they were closing in an hour and a half. There was no one in the waiting area and no cars in the parking lot. I asked the guy if they could at least help me put on my spare tire so I could get home which is over an hour away from temple and the worker said no they were too busy. I asked if he could tell me where I could go to get the flat fixed and he said he didn't no any place. I cal... read more

Business response:

Hello Frances, we are sorry to hear of the poor customer service you received from our Temple store. We would like to ensure this is addressed with our team. Please, send us an email to, socialcare@bfrc.com, with full details, your contact information, and the store's full address. Thank you for choosing Firestone, we look forward to your reply. ^Kristyn 

Randall Hall's profile image
Randall Hall 
recommend  Recommended
6 years ago

I’m up in the DFW area and was purchasing a vehicle from a dealership in Temple “sight unseen.” These guys did a fantastic job with my pre-purchase inspection and gave me a detailed report of the entire vehicle. OB and Charles were fantastic to work with and provided 5-star service!!! ⭐️⭐️⭐️⭐️⭐️ @BestRidesTexas 

Rob Brat's profile image
Rob Brat 
6 years ago

Slow and inept. Wasted an entire day waiting for tires. The staff moves about as fast as stoned sloths. Zero stars. 

Cesar Ortiz's profile image
Cesar Ortiz 
6 years ago

Worst service ever!!!! 5 hours for oil change and tire rotation!!!! No appointment. With appointment takes 3.5 hours!!!! 

Gary Park's profile image
Gary Park 
recommend  Recommended
6 years ago

The service checks they always perform when bringing in your auto. They will inform you of any possible service/safety items that may need attention. 

Greg Mitchell's profile image
Greg Mitchell 
recommend  Recommended
6 years ago

Thank you Firestone, my daughter was in your shop with issues with low air pressure. Your store fixed her problem in the rain. And the gentleman that help her did so without a rain coat in the rain. Thank you for your GREAT Customer Service 

Dick Hammers's profile image
Dick Hammers 
7 years ago

My wife just left there and had to stop to air up an under-inflated tire. I guess it was too close to quitting time for them to do a proper job on a new tire!!! 

Craig Lautaret's profile image
Craig Lautaret 
7 years ago

They took about 3 hours to do mine new tires and in anpection but I got a good nap in I'm happy with the. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 503 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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