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Firestone Complete Auto Care

3.1

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

10951 Shawnee Mission Pkwy, Shawnee, KS, 66203, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.1317 reviews
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Cheryl Lickteig's profile image
Cheryl Lickteig 
5 years ago

Had a appointment for 3:00 to repair one tire. I should say repair again since they didn’t fix it correctly the first time. An hour and a half later I’m still here. Seen the same 4 guys standing around the desk for over 40 minutes. Apparently Firestone has so much money they can afford to pay employees for doing absolutely nothing. Was told 20 minutes ago it would be just a couple more minutes. Apparently they have employees that can’t tell time either. On top of the poor service the waiting room looks like it hasn’t been cl... read more

Helen L Brown's profile image
Helen L Brown 
5 years ago

I bought 4 new tires from the one on Shawnee mission parkway less them 2 weeks ago and this morning one of the tires were flat and the other 3 were low. Come to find out, all 4 seals on all tires were broke! Now I’m not a mechanic but I’m pretty sure this should have never happened had they done their job correctly to begin with! I don’t feel safe going to them again. 

Bill Bloom's profile image
Bill Bloom 
5 years ago
Michael Hagerty's profile image
Michael Hagerty 
5 years ago

Brought my truck in for an alignment. Left with a $6000 bill for a transmission that the technician blew because he thought it’d be a good idea to go on a joyride. These guys get pedal happy when they get something nice to drive. Watch out! 

Nikki Marshall's profile image
Nikki Marshall 
5 years ago
Lisa McEowen's profile image
Lisa McEowen 
6 years ago
Clayton Daugherty's profile image
Clayton Daugherty 
6 years ago

I took my car to firestone with an issue in the POWER STEERING. I specifically asked that they inspect it because I suspected there was a leak and it might need replacement. I signed a work order for a $50 inspection of my POWER STEERING. Upon receiving a call back from firestone I was informed that my POWER STEERING was okay and it didn’t need any work, however the reason my steering was difficult was because an AC belt had snapped and supposedly that’s what was making my st... Continue Reading 

Ta'Mar Hall's profile image
Ta'Mar Hall 
6 years ago
Travis Day's profile image
Travis Day 
7 years ago

Just went in there, told them I was afraid my your was going to blow, and they said couldn't have a tech look at it today, wish me luck, driving down the road and my whole dash is shaking, my tire had a bubble in it. Thanks firestone. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.1 star rating with 317 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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