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Firestone Complete Auto Care

3.6

About this business

Our skilled technicians at your Mckinney, TX Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We r... read more

Location details

2065 N Central Expy, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.6637 reviews
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Gretchen Best Patrino's profile image
Gretchen Best Patrino 
7 years ago

I am so pleased and very grateful to this establishment for donating tires for our women’s ministry vehicle!!! They were very nice and told me to come on over, they’d help us out!!5+++ STARS!!!! 

Connie Petty's profile image
Connie Petty 
7 years ago

We stopped in there because my car was making a bumping noise. we were told it was tires, and a front end alignment with a bolt repair. We did that and it was still doing the same thing. We went back. That time they said we had a bent rim and axle. We drove home, The bumper was loose. Total rip off. They got us for a little over $500.00 

Liz Larson's profile image
Liz Larson 
7 years ago
Brooklyn Gilbert's profile image
Brooklyn Gilbert 
7 years ago

Started off coming in on a Sunday and they said they’re fully booked until Monday morning, so I left cane back before class and work at 7am and was told that it’d be ready by the time I get out of class which ended at 8:50am. I finally get there around 9 and find out it’s still not done. So now I’ve waited for almost an hour before they tell me it’s ready. So when I go to check out they don’t even have me in the system as the right person. 

Alex Robinson's profile image
Alex Robinson 
7 years ago

I called at 1:12pm to see if they would be able to mount and balance tires that I purchased online, since that seemed to be a problem elsewhere. He said yes, so that was great. I asked if they had time today, and what time worked for them. He said 2pm if that worked for me. It did, so I got here at 1:45pm for my 2:00pm appointment... It's now 3:40pm, and my car is still sitting in the parking lot. Unfortunately I need my tires put on badly, otherwise I'd leave. 

Allyssa Rene's profile image
Allyssa Rene 
7 years ago

Would not recommend! Although the staff is very friendly, they have no integrity. They did unauthorized work on my car($900 worth) and refused to return my car until I paid it. The manager lied to my face about what I said! The worst place I have EVER been too. These people do not care about you, they just want your money. 

Stephanie Boeckel's profile image
Stephanie Boeckel 
7 years ago

This place is amazing, best review ever! My van broke down in McKinney and these guys did everything in their power to help us get back on the road! I forgot to fill out the survey so I'll coming to give them the best review ever! They were fast and efficient! I am so glad they worked with me and got it done in a timely matter! Great job guys! Hope you enjoyed the pizza!! Thank you for everything again! 

Misty Eubanks Warren's profile image
Misty Eubanks Warren 
7 years ago

Horrible. You can't plan a flat people. We have to find another place bc they said we had to make an appointment to get a flat fixed. Really??? 

Angie Gilbert-Hatchell's profile image
Angie Gilbert-Hatchell 
7 years ago

Made an appointment for 11 am for an oil change and tire rotation and still sitting her 2 hours later. Really??? Why offer appointments if this is the way you work? Unacceptable customer service!!!!! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.6 star rating with 637 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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