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Firestone Complete Auto Care
- Tires
- Gastonia, NC
About this business
Location details
142 N New Hope Rd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I had a 4:30 appointment for an oil change and wheel alignment. Dropped my car off at 4:15 and prepaid for services. I get back to Firestone at 6:50, to pick up my car since you close at seven, to find out that my car has not been touched! And was given some bull about my car being put in the system as being picked up tomorrow. Who drops off their car overnight for a freaking oil change? You had my car for over two hours and did nothing. What was the point of me making an appointment? The man that checked my car in and who I... read more
Almost 3 hours... For oil change.... Tire rotating. ...
The service there was great very informative, the best Customer Service all around !! On happy customer �
Best experiences by far. Everything that was promised was followed through with.
Didnt know it takes over 4 hours to change a tire. What is it, one hour and change per tire. What a joke
Waited for over an hour while my tire lost air in the lot. No urgency, complacent management gabbing, more worried about the up-sale than making the customer happy. Employees all seem like they would rather be anywhere else.
The people who work there are liars! I had a alignment done last Thursday and it was still pulling. I took it today so they could check it and they said that I could have a bent frame or something has vent underneath. They told me that they couldn't check it because they don't have the write equipment and that's what body shops are made for. Last Thursday they recommend a tire and now it's frame damage!? Liars!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 706 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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