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FirestoneCompleteAutoCareisafull-serviceautomaintenanceandrepairshopofferingalargeandaffordableselectionoftires,convenienthours&locationsforcarrepair,tirereplacement,brakeservices,autotuneups,radiatorrepair,carbatteriesandmore.
5300 Westheimer Rd, Houston, TX, 77056, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
the manage stephanie is awesome and very knowledgeable about all vehicles
Business response:
Hi, Patrick. We are so happy to hear that Stephanie provided the great customer care that you deserve. Thank you for choosing Firestone! ^Alexis
I was in Houston yesterday for business and noticed a light on that said I needed brake fluid. I also noticed that my brakes weren't working as they should, I still needed to drive back to Waco. I pulled into the first place that I saw, Firestone at 5300 Westheimer. I was greeted by Eddy Martinez when I entered the door. I explained my problem to him and he explained the process needed to check out my issue and get me back on the road safely. He was kind, considerate and took the time to explain everything and update me alon... read more
So I went up there yesterday to get tires for my mom car. And it was the worst customer service experience ever. Not only did l have to wait three hours. They treated me like trash. Im not trying to call names or get anyone in trouble, but it was horrible. And what top it off when i ask the gentleman where my car was when he gave me my keys. He says I don't know probably in the front of back. What you mean you don't know. Smh
I've had nothing but great experiences here at this shop. There have been some changes but def for the better!! I highly recommend this shop for any automotive needs!!
Firestone Complete Auto Care has a 3.4 star rating with 503 reviews.
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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