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Firestone Complete Auto Care
- Wheel & Rim Repair
- League City, TX
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust all of which add up ... read more
Location details
271 S Egret Bay Blvd, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
spoke with Joy...she was pleasant. next morning...arrived at 815 a.m. and Jon the manager said it would be about 2 hours. after an hour an my car still hadn't been pulled around into bay...Jon said oh...that's 2 hours wait time. you could be here til 4 or 5 o'clock for completion.. that's how it is during the pandemic. who in there right mind is going to sit and wait 8 hours for an oil change n tire rotation. had he said...you will be here or could be here til 4 or 5pm...I definitely would not have wasted the hour that I wai... read more
Business response:
Hello, Mzt. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the management team. Please, email us at socialcare@bfrc.com with these details of your visit, any related invoice numbers, the store location's full address, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah
This place is horrible! I dropped my car off today to get an oil change and tire rotation and later I get a call from Chris telling me “we found a nail in your front left tire and it’s at a 90 degree angle so we won’t be able to patch it for you. You will have to get a new tire, which we can do for you and it would be $170, not including the other work you are having done today”. So I tell him not to change my tire and that I will take it somewhere else. I take my car to Discount Tire and I am told there are NO nails in ANY ... read more
This place is horrible! I dropped my car off today to get an oil change and tire rotation and later I get a call from Chris telling me “we found a nail in your front left tire and it’s at a 90 degree angle so we won’t be able to patch it for you. You will have to get a new tire, which we can do for you and it would be $170, not including the other work you are having done today”. So I tell him not to change my tire and that I will take it somewhere else. I take my car to Discount Tire and I am told there are NO nails in ANY ... read more
I had an appointment for a front end alignment, and they were totally slammed when I got there (on time for my appt). I got the last parking spot and there were no more seats in the waiting room. I was expecting to be there for a while, but they got me in and out in a little less than an hour and half! The lifetime alignment option is such a wonderful thing.
The BEST in League City. Have been using them for multiple years.. always professional. Great work. Ask for Wesley!!!! he is the man......
I went in on Thursday and scheduled a tire rotation and alignment for the following Saturday. I was told there where only a few cars scheduled and to arrive at 8:30 am, it would take 2 hours. They also told me they could drive me home. I arrived at 8:30, and didn't ask me if I "still" needed a ride until 9:30. My wife picked me up at 9:40. I retuned at 11:10 - they had not touched my truck. A complete waste of time! And all they said was "sorry!" If you respect your time and yourself, go elsewhere!
I first came in for an alignment and was offered the lifetime alignment for around $200 after taxes. I accepted it understanding that I'm lowered and will use it. My first alignment went great. They did everything they were supposed to do. Second time didn't go so well. I went in needing my camber adjusted as a part of my alignment. The tech seemed like he didn't even want to be there to begin with. Then he told some other worker "im not adjusting this shit". It's literally 2 camber bolts. Would take 20 seconds. Then I found... read more
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 415 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 6:00 p.m.
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