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Firestone Complete Auto Care
- Wheel & Rim Repair
- Cincinnati, OH
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust all of which add up ... read more
Location details
9700 Colerain Ave, Cincinnati, OH, 45251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
very expensive went for an oil change tried to upcharge me to over 600 dollars for minor things
Business response:
Hello Andre, we are sorry to hear of this issue with repair recommendations and would like to offer our assistance. Please, send us an email to, socialcare@bfrc.com, with full details, your contact information, and your invoice number. You are a valued Firestone customer, and we look forward to your reply. ^Kristyn
was quoted on paper $175 for alignment and 2 tires. Man even circled the amount and point to it. I agree to the work and he checks me out and tells me over $400. This happens to women too much and I am sick of it. They will never get another penny from me. Bad business practices and predatory practices
Business response:
Hello, Nateasia. We are truly saddened that your experience was not as great as we would have liked. We sincerely apologize for any inconvenience. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the management team. Please email us at socialcare@bfrc.com with these details of your visit, the store location, any related invoice numbers, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah
RecommendedThese guys take good care of loyal customers...roll in with a leaking tire without an appointment and they found time in their crammed schedule to take care of us...Wasn’t just a one time event...we feel appreciated every time we roll up
Terrible
Dropped my car off for a battery, great service from Brent 👍🏻. Thank you much!!
These guys(and girls) have always done good by me. I had an issue a few years back but that ended up being someone there and not them as a whole. They made the change and I have never had issues.
Spent 2.5 hours there for an oil change, finally asked if I could just get my car to take it somewhere else. Found out it had been done for a while, they said they left me a voicemail when I was sitting in their reception area the whole time. The next day when I spoke to my mom, she had gotten a voicemail from them saying her car was finished. It was my car. Will not be going there again.
They are horrible spent 4 hours for a simple inspection and they told me nothing was wrong with my car!!! Clearly there is something wrong else I wouldn't been there!!!
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4 star rating with 339 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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