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Firehouse Subs Mark Twain Village

3.7

About this business

Location details

1365 Bass Pro Drive, St Charles, MO 63301, St Charles, MO, 63301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7677 reviews
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Randy Horst's profile image
Randy Horst 
2 days ago

Ordered online and received confirmation. Payment was taken out of my account. I showed up at 8pm and the lights were off and the door locked. Hours show open until 9pm. Tried calling and went to voicemail where the mailbox was full. No sign on the door saying closed for any reason. Of course last time I showed during the hours they showed open they were closed with a sign saying closed because of software issues. Still have not received a refund. I never have a problem at the O'fallon location. It's unfortunate that the Bas... read more

Amanda Johnston's profile image
Amanda Johnston 
3 days ago

I have never been to Firehouse subs so I thought I would try it. Placed order online, conformation came back to me that order was received, payment was taken out. When I arrive to pick the order up they are Closed. I Called the number on the board and it went to voicemail, with the mailbox full, went thru the system generated to contact them and the system states this issue has been resolved. Received an email from Firehouse subs and in the email it stated that it could take 24-48 hours to get a refund. The charges on my acc... read more

Robin Cary's profile image
Robin Cary 
4 days ago

Nice, we made a drive over an hour for an event and planned to eat at this Firehouse in St Charles. Online hours indicate they were open, then we get there and find a sign saying "sorry closed today". I suggest you update your online hours next time. 

Abby Grantham's profile image
Abby Grantham 
5 days ago

I placed my order online, was charged for my sandwich, drove to the location, and the doors were LOCKED. during open hours. light off, doors locked. i tried calling the location and was given the “mailbox is full” message. Absolutely unacceptable, and I have not been refunded. 

Sabrina Sweda's profile image
Sabrina Sweda 
a week ago

Ordered online for pickup and I went to go in and they’re closed, can’t call them because their voicemail is full and I paid $30 for our food. 

Frequently asked questions about Firehouse Subs Mark Twain Village

How is Firehouse Subs Mark Twain Village rated?

Firehouse Subs Mark Twain Village has a 3.7 star rating with 677 reviews. 

When is Firehouse Subs Mark Twain Village open?

Firehouse Subs Mark Twain Village is closed now. It will open tomorrow at 9:00 a.m. 

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