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Finn Wood Flooring
- Consumer Services
- Austin, TX
About this business
Call to Book an Appointment to view our Showroom. Wood Flooring Services and Pre-finished Wood Flooring Provider. Quality wood flooring manufactured in Austin, Tx by Second Generation Family Business. Excellent Craftsmanship & Extremely Custom Hardwood Flooring. Call us for a free estimate or visit our showroom at 503 WEST MARY ST Austin, Tx 78704 to view our Pre-Finished European French White Oak for Purchase.
Location details
503 W Mary St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like a few others, I have a lot of problems with their customer service and common sense. Floors laid down not in direction I wanted (it was communication problem between owner (LEVI) and installers, furniture was left outside on balcony and not covered during rain and my passport was ruined (and Levi tried to blame me). Levi refused to caulk between the floor and sliding glass doors (insisting it was my contractors job). Levi tried to not install thresholds saying my contractor could do it. The floors are not even, new base... read more
I don’t like leaving bad reviews, I have faith in people and small vendors, but what a mistake trusting this local vendor. I picked on this floor based on the look, little did I know that it will be this thing I regret everyday. First, after we moved in, the topping of the floor was peeling like wax! I had to move everything out so they can refinish a brand new floor, and really bad experience ( for 3,300 sqf), the attitude was so disrespectful by the owner. I wish I knew better and never used this service. I’m stuck with a ... read more
Like a few others, I have a lot of problems with their customer service and common sense. Floors laid down not in direction I wanted (it was communication problem between owner (LEVI) and installers, furniture was left outside on balcony and not covered during rain and my passport was ruined (and Levi tried to blame me). Levi refused to caulk between the floor and sliding glass doors (insisting it was my contractors job). Levi tried to not install thresholds saying my contractor could do it. The floors are not even, new base... read more
Customer service folks - some people have it, others don’t. Yep
Buyer beware! If you look at these 5 star ratings you will see that most of the reviewers have only one review. They also include reviews from family and employees. I unfortunately did not read the reviews in detail before deciding to hire Levi and Finn Wood Flooring. I could write a book about the awful communication, but let's just say that this company has no customer service orientation--Levi actually told me I was "ridiculous" to express concern about the job. His guys were really nice but they did not cover any of the ... read more
Frequently asked questions about Finn Wood Flooring
How is Finn Wood Flooring rated?
Finn Wood Flooring has a 4.3 star rating with 45 reviews.
When is Finn Wood Flooring open?
Finn Wood Flooring is open now. It will close at 6:00 p.m.
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