Ferguson Plumbing Supply

Cori O. 

on Birdeye

2 years ago

DO NOT BUY HERE. THE STAFF IS INCOMPETENT. I RECEIVED A DOA ULINE ICE MAKER AFTER SPENDING $65,000 IN APLIANCES. WELL ACTUALLY FIRST THEY LOST ONE OF MY ICE MAKERS SO I HAD NO ICE MAKER. SIMULTANEOUSLY ALSO HAD A BROKEN WALL OVEN DOOR WITH A REPAIR HAPPENING 8 MOTNHS LATER AS THEY FORGOT TP ORDER THAT PIECE. WE MOVED IN AND TURNED APPLIANCES ON IN MARCH 2023. I HAVE BEEN CALLING SINCE APRIL OF 2023 AS THE ICE MAKER IS FULL OF WATER AND STILL HAVE NO REPLACEMENT. I WAS TOLD I NEEDED A REPIR BUT THE UNIT IS ALSO FULL OF... read more

TavisCreations 

on Birdeye

2 years ago

I own a small remodeling company with two employees. I have been working with Ferguson to get materials for my customer's bathroom remodel. This was my first time having a customer go to their showroom and select the items they wanted. My client met with the showroom staff in February and a list was created by the staff for us to review. The items included a new tub, two faucets, a rain shower head, a sliding shower spray arm, two shower control valves, and a tub filler. I spoke to the representative following the client's ... read more

Philip A. 

on Birdeye

2 years ago

Worked with Leonard Woehr at Ferguson Bath, Kitchen and Lighting in Tucson AZ. Leonard was extremely helpful and very efficient. He made the task of buying some plumbing parts to be a surprisingly enjoyable experience. 

Sharon Dahlen B. 

on Birdeye

4 years ago

Paul went above and beyond to help me out with an online Ferguson order. Amazing customer service. Thanks, I'll be back! 

David W. 

on Birdeye

4 years ago

Ferguson was our builders choice for bathroom fixtures, lighting and appliances. We found the showroom team in Franklin, MA professional and knowledgeable which was of significant help in getting us through all of the decisions we had to make. We did have a problem with the stove. Once delivered it was found to be scratched and not completely operable. Jim McAndrews, the Franklin, MA showroom manager bypassed the usual manufacturers requirement for a service call prior to authorising a replacement, and got us a new operatin... read more

J. R. L. 

on Birdeye

5 years ago

The staff is helpful, knowledgable and so are the customers! I walked in with a plumbing problem (I'm not a handyman, so...) and a guy named Eddie from Metal Craft gave me some helpful tips on how to fix the issue I was dealing with, which worked out great. Another customer overheard the small amount of PVC I needed and offered me several feet of it for free. Great place to shop! 

Kenneth C. 

on Birdeye

5 years ago

The service, prices and selections are wonderful Yet what was most amazing was that our salesperson, Christine WIlliams went above and beyond in helping us during the final stage of a bathroom renovation and we need to parts from Kohler. Even with all the closings and service issues due to Covid-19, she took it upon herself to really help us. She was responsive from the first time we went to the showroom and stayed with us well after we had purchased our products. That kind of dedication is amazing especially given all t... read more

V & S. 

on Birdeye

8 years ago

Showroom personnel courteous, accommodating very patient and informative helping with all our questions despite the numerous visits during the decision making process. Delivery was timely by a professional driver. The treatment we received was a welcome change from the usual cheap and unprofessional labor force at other businesses. QUALITY products, QUALITY service and we highly recommend Blackman Plumbing Supply!