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Ferguson Bath, Kitchen & Lighting Gallery

3.8

About this business

Whether you're starting a renovation or building your dream home, the experts at our Ferguson Bath, Kitchen & Lighting Gallery are here to help every step of the way. At our kitchen and bath showroom, you'll find the largest offering of quality brands, a symphony of ideas, and dedicated consultants to help coordinate kitchen and bath projects. When you need help finding the right kitchen, bath, appliances, or lighting products, our Ferguson Showroom has you covered. 

Location details

824 NW 18th Ave, Portland, OR, 97209, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.899 reviews
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Tish Schutzler's profile image
Tish Schutzler 
recommend  Recommended
5 years ago

Chris Hoag(Jr.) has been nothing short of amazing! His customer service skills are unparalleled!!! We had an awful experience at another company, (not knowing about Ferguson). I called Ferguson and Chris immediately jumped in and helped! I was SO impressed with his communication and the fact that he was truly passionate about “helping” us. He got us the appliances we needed in a week, whereas we had been waiting 7 weeks with the other company and still no ETA on the units! I’ve been in sales for 20+ years and Customer Servic... read more

Business response:

Tish, thank you for the glowing review of Chris and our Portland location. We love hearing about the amazing service that Chris provided you. We're happy that we were able to provide you with great customer service and we look forward to working with you again soon. 

Tish Schutzler's profile image
Tish Schutzler 
5 years ago
Susanne Ferry Melton's profile image
Susanne Ferry Melton 
8 years ago
Dan Foster's profile image
Dan Foster 
8 years ago

Poor customer service. I received the wrong towel rack. Very little communication thus far to make it right. Not able to reach rep , customer service, manager, etc. Very poor customer service. 

Chris Price's profile image
Chris Price 
8 years ago

I should have really paid attention to the reviews on Google AND Yelp about the lack of customer service at Ferguson. Next time I will follow the reviews about customer service at stores. 

Candace Rogers White's profile image
Candace Rogers White 
9 years ago

Thank you so much Fergusons for recognizing that we are a loyal customer! We at The WhiteHouse Collection look forward to many more successful years of partnering with you! #FergusonPartner 

Frequently asked questions about Ferguson Bath, Kitchen & Lighting Gallery

How is Ferguson Bath, Kitchen & Lighting Gallery rated?

Ferguson Bath, Kitchen & Lighting Gallery has a 3.8 star rating with 99 reviews. 

When is Ferguson Bath, Kitchen & Lighting Gallery open?

Ferguson Bath, Kitchen & Lighting Gallery is closed now. It will open at 10:00 a.m. 

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