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Feldman Chevrolet Of Lansing

4.5

About this business

In efforts to maintain a safe environment and uphold all City, County , State and Federal Regulations, all Feldman and locations have adopted a Covid preparedness plan as well as enhanced cleaning for high use areas and common areas multiple times throughout the day. All Employees are asked to wear a mask if medically able as well as complete Covid training, practice social distancing and daily health assessments. Feldman locations are doing our best to keep the community and employees safe during this trying time. Our teams... read more

Location details

2801 E Michigan Ave, Lansing, MI, 48912, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.53,154 reviews
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Val's profile image
a year ago

Mixed feelings Excellent customer service when first selling me my vehicles. Not so great with repairs and corrections when I first brought my vehicle in. They have painted wrong areas of the car, cross threaded oil filters, not hooked back up electronics, amongst other things for me. Almost every service item has needed me to revisit them. If I have a choice, I go elsewhere. But I do purchase from them. The sales crew are great! 

concerned's profile image
a year ago

High Prices! They have a service prices that are 30-50 percent higher than the competition. When you take a car in there they quote a price for fixing your vehicle that is considerably higher than other places. We went there trusting that we would receive an honest assessment of the problems of our vehicle and also fair pricing for service. Unfortunately we were disappointed. When we confronted them with our concern - they were kind but condescending. I know that GM has been facing financial troubles because of the bankruptc... read more

Elizabeth's profile image
a year ago

Stay away! I took my 2000 cavalier to Bud Kouts to get the headlights repaired twice....it turned out that I shouldn't have gone there in the first place. My car had problems with the electrical system for the headlights....instead of replacing the bad wires, they wrapped them in duct tape and called it a day. This obviously was just a quick fix to get the car out of the shop. The repair only lasted for about a month before I had to take it in again.....same thing occurred, and a month later I got fed up and took it to a dif... read more

J's profile image
a year ago

Beware of Coupons Beware of their coupon for oil change and tire rotation. It appears that the technicians frequently decide the customers tires do not need rotation and therefore invalidates the customer coupon. Thus, you end up paying $30.00 for what the customer was lead to believe would be a $19.00 oil change and tire rotation. 

Catherine's profile image
a year ago

Run away! One of my worst customer service experiences ever. It started with the appointment. I tried booking online, but they used an old email address, not the one I included in the request, so I was delayed in hearing from them. When I showed up for the appointment - for an oil change - they had no idea who I was or why I was there, and acted like I was interrupting their day. One hour later I finally got out of there. The next morning my vehicle wouldn't function. It started but then immediately stalled out. When I calle... read more

Yan's profile image
a year ago

Not bad but not so good The service is satisfied. The wonderful thins is that they have free pick-up svc. after you leave your car with them. I think they are trustable. However the quality is just so so. The price is a little expensive. 

Frequently asked questions about Feldman Chevrolet Of Lansing

How is Feldman Chevrolet Of Lansing rated?

Feldman Chevrolet Of Lansing has a 4.5 star rating with 3,154 reviews. 

When is Feldman Chevrolet Of Lansing open?

Feldman Chevrolet Of Lansing is closed now. It will open tomorrow at 8:30 a.m. 

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