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1425 Massachusetts Ave, Arlington, MA 02476, Arlington, MA, 02476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Was FedEx's final hop for my package but the FedEx staff there kept refusing to handle the package because they were full up. When i called they told me it's coming the next day, without explaining this would be contingent on them actually having floor space for new packages. The rest of FedEx wasn't prepared for their own people rejecting their own packages, and FedEx's systems just started making the package go in a loop while pouring out misinformation as fact. Since the corrupt systems couldn't handle it, support kept... read more
Incredibly rude and unhelpful staff. Would not accept my package despite having tons of room. Not remotely interested in working with me to actually solve my problem.
Requested a package to be held here but instead FedEx sent it to my house and said I wasn't home and was. I explained what happened and after talking with the FedWx rep and her confirming - it seemed the only way to get my package was to get on a lawn chair until 8pm in my front door. I wasn't happy but the FedEx rep made it sound like the only way to get my package, so I waited on a lawn chair with my laptop. FedEx never came. The whole time I was calling this store to make sure there wasn't a mixup. They said the package w... read more
It was supposed to be delivered here, but the system's tracking was originally off, so I called for support. The first FedEx rep advised me to sit on a lawn chair in my front yard for the next six hours as the best way to ensure the package is delivered so I can sign for it. When i mentioned how ridiculous their ask of waiting another six hours on my front steps was, they stood their ground. It turns out that rep was wrong and it was actually delivered here.
They have refused taking a package from me several times. Horrible place to go.
FedEx OnSite has a 2.1 star rating with 14 reviews.
FedEx OnSite is open now. It will close at 11:00 p.m.
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