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FedEx Ground

3.0

About this business

Location details

2560 Bertelkamp Ln, Knoxville, TN 37931, Knoxville, TN, 37931, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.0218 reviews
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David White's profile image
David White 
3 weeks ago
E. Cash's profile image
E. Cash 
2 months ago

Horrible Horrible experience! First off, the fact that their customer service is outsourced oversees is pathetic. The Knoxville Tennessee Fed Ex ground is poorly ran and exemplifies extreme incompetence. My package made it all the way from California to Knoxville, but now it's two days late making it to my house. And has yet to arrive. No one can give me a valid reason for the delay. Their customer service is pathetic, all they do is write up "support tickets " but no one never reaches back out. The sad part is I didn't choo... read more

Tina Headrick's profile image
Tina Headrick 
2 months ago

The majority of individuals who work there are very helpful when I have to pickup packages. 

John Doe's profile image
John Doe 
3 months ago

Driver almost hit a kid, called to report it and I get an automated message that hangs up without taking a report. Take some responsibility before someone gets seriously hurt by your driver's negligence. 

Monica Ford's profile image
Monica Ford 
3 months ago

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 3 star rating with 218 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close at 6:00 p.m. 

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