FedEx Authorized ShipCenter

George Bekheit 

on Google

a month ago

I had a shipment I needed to send in a box. I went to the FedEx branch on Montgomery Street in Jersey City. I gave the employee the address, which was written in large font on my phone. She wrote it incorrectly and told me to check on the screen. I looked at the screen, but I didn’t notice that she wrote the number wrong—she wrote 95 instead of 85. After I left, I realized the receipt had the wrong address. I called them, and they said, “No, we can’t change it due to restrictions; you must come in person.” I left my job, was... read more

Mohammad Ali 

on Google

2 months ago

Straight forward service and good experience. 

jashwanth Billakanti 

on Google

3 months ago

I had a very unpleasant experience at this FedEx store. The lady at the counter was extremely rude and didn’t properly respond to any of my questions. I’m not sure why people with such poor customer service skills are hired. This was very disappointing, especially compared to my previous visit to the NYC 42nd Street FedEx, where the staff was super helpful and explained everything clearly despite the store being busy. In contrast, this store was empty, yet the attitude was arrogant and unhelpful. 

Elaine Lau 

on Google

3 months ago

Don’t go there for FedEx drop-off. They don’t provide receipts, so if your package goes missing, it’s on you. They also charge $1 to use their tape—even for something extremely small. Just walk over to actual FedEx drop off location that’s 15 mins away. 

Wang Yanqin 

on Google

5 months ago

no QR code