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Fazoli's

3.9

About this business

Location details

927 TX-80, San Marcos, TX, 78666, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,218 reviews
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Stephany Rachelle Moore's profile image
Stephany Rachelle Moore 
recommend  Recommended
5 years ago

We really enjoyed the food there. And the cashier Sandra was amazing and such a sweetheart! Will definitely be returning! 

Business response:

Dear Stephany Rachelle Moore, Thank you for your review and great comments. Will definitely pass along to Sandra 

Ron Hensley's profile image
Ron Hensley 
5 years ago

We were in yesterday evening and ordered. Went to find a seat most all tables were dirty and had dirty dishes on them. In the corner where they place dirty dishes was stacked up. The floor was filthy food all over it. So we waited a half hour no food. So go up to see there was 3 or 4 people waiting to order with no one in sight. Finally someone appeared just got me money back and went elsewhere. 

Mary Thomas-Turner's profile image
Mary Thomas-Turner 
recommend  Recommended
5 years ago

Today we visited this Fazoli. Not really our area but it was the very best experience we have had in a long time. Aiden was very friendly and helpful. He was very attentive to our needs. He went above and beyond what was necessary. He did a great job. Thank you so much, Aiden. You were great 

Business response:

Hello Mary Thomas-Turner, Thank you very much for your feedback! We really appreciate you taking the time to let us know about your experience. 

Ashley Murguia Lopez's profile image
Ashley Murguia Lopez 
5 years ago

enjoyed eating there until I heard about them condoning racial slurs from one employee to another. my children are half Hispanic so what do they think of them? smh 😠😡 

Cynthia Hudson's profile image
Cynthia Hudson 
recommend  Recommended
5 years ago

great service! general manager Larry and all the staff gave us a very pleasant experience! We ordered their wings ( which are very good ) Their wing fryer had a malfunction and in return they did whatever possible to make things right. we will definitely go back! Thank you for such a great experience 

Cynthia Hudson's profile image
Cynthia Hudson 
recommend  Recommended
5 years ago
Kaylynn McKinster's profile image
Kaylynn McKinster 
5 years ago

I just left there after trying to place a To-Go order at the counter. I was initially overcharged for an extra salad, and when the cashier went to issue a refund the system went down. I was perfectly fine with waiting on my refund, however he mistakenly put it in as dine-in, and the food was brought out as such. The food was sent back to be packaged up and never came back out. System was back up for 10 minutes and I still had no refund or food. Waited 30 minutes for nothing. 

Dillon Soto's profile image
Dillon Soto 
5 years ago

The worst place in Lincoln they hire the dumbest people to work there ordered a double slice and they gave me an empty box! I’ve worked fast food!The job isn’t hard someone orders the food you place it in a box 😂😂😂 

Shauntell Nicholas's profile image
Shauntell Nicholas 
recommend  Recommended
5 years ago

My Customer service experience was very GOOD THERE I ENJOYED MY PASTA DISH and because of the cashiers suggestion I TRIED A DIFFERENT SAUCE AND IT WAS EXCELLENT I WOULD DEFINITELY GO BACK 

Business response:

Hello Shauntell Nicholas, Thank you very much for your feedback! We really appreciate you taking the time to let us know about your experience. 

Frequently asked questions about Fazoli's

How is Fazoli's rated?

Fazoli's has a 3.9 star rating with 1,218 reviews. 

When is Fazoli's open?

Fazoli's is closed now. It will open at 9:00 a.m. 

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