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Fazoli's

3.9

About this business

Location details

2658 Crossing Cir, Traverse City, MI, 49684, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
3.9109 reviews
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Stacy Johnson Woods's profile image
Stacy Johnson Woods 
recommend  Recommended
4 years ago

it was good and brought to the table fast 

Business response:

Hello Stacy Johnson Woods, Thank you very much for your feedback! 

Tina Greene's profile image
Tina Greene 
recommend  Recommended
4 years ago

was nice clean,friendly for little afternoon lunch 

Business response:

Hello Tina Greene, Thank you very much for your feedback! 

Katelyn Reynolds's profile image
Katelyn Reynolds 
4 years ago

My noodles weren’t cooked all the way and when I bit in to my pizza I bit in too all dough 

Business response:

Hello Katelyn Reynolds, We're so sorry to see your last experience resulted in a review. 

Austin Mitchell's profile image
Austin Mitchell 
recommend  Recommended
4 years ago

It’s one of my favorite pasta places to go out to eat. 

Business response:

Hello Austin Mitchell, Thank you very much for your feedback! We're happy to hear you love our food and hope you come back soon for more breadsticks! 

Amber Perrie's profile image
Amber Perrie 
recommend  Recommended
4 years ago

really good pasta.. I would go here again 

Diana Rioja Gwinn's profile image
Diana Rioja Gwinn 
recommend  Recommended
4 years ago

friendly staff and clean environment 

Rick Byrd's profile image
Rick Byrd 
4 years ago

Was at drive thru speaker for about 2 minutes before anyone asked if they could help. 2 people outside and 2 more standing by back door with door open... Got to window and sat for 4 minutes longer before anyone came to window... She never said a word.. Just stuck her hand out... You could tell she didn't want to be there.... Then was asked to pull forward... Got my order in just a few minutes. Took it home, sat it on my couch for just a second while I got my drink ready... When I raised the sack, there was GREASE ON MY COUCH... read more

Business response:

Mr. Byrd, This is Don Finch the Director of Operations for several Fazoli's restaurants in the area. I sincerely apologize for your experience at our Madisonville location. Would you mind calling me at (812) 431-3589 so that we can further discuss. I will look forward to your call at your first opportunity. Best Regards, Donald Finch 

Judi Van Horn's profile image
Judi Van Horn 
4 years ago

On Thursday I went through the drive thru on a quick lunch break. I realized as I went to order I had left my wallet on my desk. I had $5 cash so I ordered pizza bread sticks and a large unsweet tea. It came up to over $6 I asked how much the tea was because the bread sticks were something like $2.80. I was told $2.99 for the tea. I asked if they price matched $1 any large drink at McDonalds. The reply was no but you can go to McDonalds. I said wow can I speak to your manager. Only to be informed it was the manager taking my... read more

Rich H Jazbec's profile image
Rich H Jazbec 
4 years ago

Need to train employees on politeness when taking orders in store. one customer in front of me wasn't wearing a facemask and their order was taken. I get up there and was rudely told I need to wear a facemask while ordering. I didn't have mine with me because I forgot it. I said very politely that's considered discrimination taking one customer's order who isn't wearing 1 but trying to tell another customer they have to wear one to place an order isn't good customer service. I said I want somebody else to take my order pleas... read more

Business response:

Hello Rich H Jazbec, We're so sorry to see your last experience resulted in a review. We really appreciate you taking the time to let us know about your experience. 

Frequently asked questions about Fazoli's

How is Fazoli's rated?

Fazoli's has a 3.9 star rating with 109 reviews. 

When is Fazoli's open?

Fazoli's is open now. It will close at 11:00 p.m.  

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