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Fazoli's

4.4

About this business

Welcome to Fazoli's fast, fresh, Italian restaurant in Saint Charles, MO. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos are never baked 'til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn't "fast food." It's fast, fresh, Italian! 

Location details

1698 Country Club Plaza Dr, Saint Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,394 reviews
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Rita Ann's profile image
Rita Ann 
3 years ago

Never open on time- up to 30 minutes late- or they don't open at all. Furnace broke, machines broke, employees didn't show- you name it!!! Door Dash people sitting outside and can't get their orders. Ridiculous 

Joanne Keppler Koester's profile image
Joanne Keppler Koester 
3 years ago

While our food was good, I will never return to this location. The way the supervisor treated one of the employees was completely appalling. Nobody deserves to be treated that way at their work—especially in front of customers. It’s not that hard to be kind to people!! 

Tay Umstodt's profile image
Tay Umstodt 
3 years ago

This location (Store: 5910) has ruined all Fazoli’s for me in the future and this was a franchise I literally grew up eating!! The last three times nothing has been correct and the last time on 8/28/21 was the worst experience by far. I ordered the super family meal and was given two small cups of sauce for two pounds of pasta. After asking for the normal amount, I was told they were out of that size and I would have to pay more to get my normal sauce amount to pay for the cu… See more 

Megs Harrington's profile image
Megs Harrington 
recommend  Recommended
4 years ago

Very thankful for the fazolis staff this evening! We had a large group of 20 people show up when they were almost closed but they were able to accommodate our group anyway. Positive attitudes, hot food and correct orders even amongst the last minute chaos we sprung on them. We were very happy with this location and recommend it to anyone in the area. Thanks Fazolis! 

Business response:

Hello Megs Harrington, Thank you very much for your feedback! 

Pat Carpenter's profile image
Pat Carpenter 
recommend  Recommended
4 years ago

Good food. Reasonably priced. 

Business response:

Hello Pat Carpenter, Thank you for the comments at this location, 

Mary Thomas-Turner's profile image
Mary Thomas-Turner 
recommend  Recommended
4 years ago

Today we visited this Fazoli. Not really our area but it was the very best experience we have had in a long time. Aiden was very friendly and helpful. He was very attentive to our needs. He went above and beyond what was necessary. He did a great job. Thank you so much, Aiden. You were great 

Business response:

Hello Mary Thomas-Turner, Thank you very much for your feedback! We really appreciate you taking the time to let us know about your experience. 

Chris Cain's profile image
Chris Cain 
recommend  Recommended
4 years ago

The manager today was awesome!!! For some reason our order did not go through online and she had her team work on our order quickly. Awesome team! Thank you for making our Fathers Day lunch a great one! 

Jon Coffin's profile image
Jon Coffin 
5 years ago

This place sucks. Last two times I've went there I sat there an hour or more. They actually forgot about both times. Got my money back. Glad they don't think my time is important. Second time they thought it was funny. Management needs fired. 

Dalton Farris's profile image
Dalton Farris 
recommend  Recommended
6 years ago

I think this soup describes my visit perfectly! Very friendly and helpful staff, it was my gf’s first time at a Fazoli’s believe it or not and she’s had a wonderful experience! I’ve been in the service industry for years and this is some of the best service I’ve ever experienced in my life! 

Frequently asked questions about Fazoli's

How is Fazoli's rated?

Fazoli's has a 4.4 star rating with 1,394 reviews. 

When is Fazoli's open?

Fazoli's is closed now. It will open at 9:00 a.m. 

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