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836 NJ-36, Hazlet, NJ, 07730, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
So now I'll start off with it's a great bike, but the customer service doesn't exist. Their phone is on recording 24/7. Nobody calls back any customer to get a product information, let alone. They don't get in touch with customers to be able to purchase something for their Schooler, so they are very, very lacking in customer service and it's very, very poor. And I would not recommend them to anybody, because they don't have any customer service, they're just out to sell scooters and take the money and run. That's poor busine... read more
I would warn anyone from ever purchasing anything from this company. The scooter we bought from them has had all sorts of problems, from issues with the brakes to handlebars stripped to just overall a shoddy product. We tried their customer service channels to get things resolved and they would give us the runaround until finally we just gave up. Please do yourselves a favor and spend a few hundred more for a quality product and company.
I ordered the golf bag racks in January they took my money and won’t respond. I’ve called every week and still nothing.
I order to replacement key fob for a friend's fat bear scooter back on January 7th of 2025. The company fat bear scooters took my money and never sent the key fob and they will not respond to several inquiries that I have placed through email in regards to my order. I would not recommend doing business with this company they do nothing but defraud and scam people. I have officially filed a complaint with the Better Business Bureau and gotten my credit unions fraud department involved because of them scamming me out of the mo... read more
FatBear Scooters has a 2.2 star rating with 73 reviews.
FatBear Scooters is closed now. It will open at 10:00 a.m.
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