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Fat Straw
- Restaurants
- Portland, OR
About this business
Location details
4258 SE Hawthorne Blvd, Portland, OR, 97215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great bargain. Great food. Great atmosphere. – Pros: Everything on the menu Cons: None I am very finnicky, and I REALLY scrutinize places to eat. But I honestly couldn't find a thing wrong. The prices on the sandwiches are low and they are soooo tasty. The pina colada bubble tea is heavenly and uses real pineapple. Very clean place.
They have more choices on drinks than a Swiss Army Knife! – When I first walked into this store, I had no idea what bubble tea flavor to buy, but luckily, this cheerful looking, rosy-cheek Bald Asian Man popped out of nowhere from behind the counter and offered help. I took his suggestions and bought a Mango Smoothie + bubbles + jelly + eggnog + extra mango for a cheap price. It tasted way better than Jamba Juice!
Excellent bubble drinks, lousy service – Here's the good, the bad, and the ugly on this cafe: The good: The drinks are excellent, they have many flavors, and you can add various extras to your drink. The bad: Sometimes there is a bit of a wait, and the seating area is odd. If you want to read in this cafe, you probably will be doing it using artificial (lamp) light as the natural light comes in where the computers are located. The ugly: The service problem really strikes me as being associated with the 30-something year old ... read more
Business response:
I want to thank you for taking your time to review and express your concerns. I sincerely appologize that you feel the service you have recieved at our cafe has been unsatisfactory. As a small business owner with a limited budget for payroll, I work 10-12 hour days, six to seven days a week (plus running the business) which makes me tired and cranky most of the time. :-)Also, we are under construction for our second location so I have a lot on my plate. Regardless, bad service is unacceptable and I never want any of my custo... read more
Frequent Customer – I used to work next door to Fat Straw & used to go their for lunch all the time (and during breaks!) but today I had a really crappy experience & I was pretty disappointed. One of my biggest pet peeves when I am ordering something or just greeting an employee is when they're rude & quick. I experienced that today. I asked how the person was doing and they looked at me blankly and just said "What can I get for you?' not a casual tone, or anything..just like a hurry-the-hell-up-and-order tone. I understand ... read more
Never will i wait 25+ min for BOBA – I became a member of citysearch to specifically express my frustration with waiting 25 maybe 30 minutes for a bubble tea. The counter help opted to make 15 smoothies before making my drink (takes 30 seconds). To worsen this situation they made a friend who came in after me her drink first. I work in the service industry and can understand being busy, but rude and careless? You probably should not be in that business. Will never go back.
Business response:
At Fat Straw, we go down the list to make orders and not by the time it takes to make them. Our friends do have to wait like everyone else(in most cases, we ask our friends to wait if there is a long line). Sometimes our regular customers (which we often know by name) will phone their orders in which could be the case that day. If you're on a time crunch, we suggest that you call your order in. Regardless, we do appologize for the inconvience. Keeping our customers happy is important to us so if there's anything we can do to... read more
Most Delicious Bubble Tea – Fat Straw was my first introduction to bubble tea, and as soon as I tasted it, I was hooked. Since I can't always go to there, I've tried other bubble teas around town (4 other shops) and none are as delicious as Fat Straw. Fat Straw uses coconut milk and tapioca pearls (not jellies) for a creamy taste and consistency, while many other shops use soymilk or non-dairy creamer as a base. Fat Straw has a spacious, clean restaurant with fast computers, micro-suede couches, friendly, knowledgable staff ... read more
Editorial Review by Citysearch Editors – Fat Straw attracts Portland locals who need time off to recharge with flavored milk teas, tapioca drinks and fresh-made sandwiches.
Why you should come to Fat Straw and see for yourself why it's the best! – I used to walk by the Fat Straw all the time, and I never thought about entering; I didn't know what bubble tea was, and I thought that it was a fad that would be disappearing anytime soon. I WAS SO WRONG! I came to Fat Straw finally, and as soon as I walked in I knew it was special. It has a great front room that lets light in and feels cozy all at the same time, and it's great to socialize, eat delicious bagels and drink - well, so many kinds of tea... read more
Puts all other bubble tea shops to shame – This is the absolute best place in Portland to get bubble tea. I used to feel this way about the Tea Zone in NW, but Fat Straw far surpasses TZ; without the bad attitude! The selection can be overwhelming, but they will make great suggestions based on your taste buds. It's a great environment, relatively easy-to-find parking, and superior customer service. The only complaint I have is that sometimes the backroom can be a little hot during the summer.
Frequently asked questions about Fat Straw
How is Fat Straw rated?
Fat Straw has a 4.4 star rating with 590 reviews.
When is Fat Straw open?
Fat Straw is closed now. It will open on Monday at 9:00 a.m.
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