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719 S Main St, Council Bluffs, IA, 51503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
out standing customer service, best agent we have ever had, very knowledgeable, took the time and went over the coverage we had and explained it in detail.Â
Thomas Angier and his staff went above and beyond while shopping around for insurance. He drove to where I was to go over rates and coverages due to my sporadic schedule. He explained everything in detail and in terms I could understand. He also had several options to fit my situation. Tom basically tripled my coverage on all lines for less money than what I was paying for with my previous insurance provider. I always thought that switching insurance companies would be a hassle and not worth it. But Tom made it simple and we... read more
Matt is a great agent who looks out for the best interest of his clients!Â
I stumbled across Craig while looking for insurance. I was worried that I would encounter a pushy salesperson who cared about nothing but commissions. Craig is the opposite. He listened to my requirements, and even suggested a lower priced insurance that would be more appropriate for me. I was still on Cobra at the time, and I actually dropped the ball on follow up. Craig made contact with me a couple of times, but just to make sure things were alright. Nearly 6 months later I called him again. He remembered me and all of ou... read more
Made the mistake of asking for an auto insurance quote. I have been bombarded with phone calls and emails for months, even after explaining I had gone with someone else. It s rediculous and bugging people is no way to earn their business.Â
This company doesn t understand the concept of do not call me anymore . I tried to be very nice about the repeated phone calls from this company, but I ve had enough. We received another one today. My wife and I are disabled and really don t like being bombarded with unsolicited phone calls from this company. I urge anyone that has been getting multiple unsolicited phone calls from this company, to file a complaint with the state insurance commisioner. Maybe that will get the attention of this company and others like it. I c... read more
i never forgot you. i hope all is well.bear hug 4 u!( -)Â
We recevied superior service from Craig with regard to our auto coverage. We were stranded with a broken down vehicle on a weekend and Craig came to our rescue! He took time out of his day off to help us out. He is very knowledgable about what Farmers offers and always very polite and available when we call to ask questions. Thanks, to Craig, our A+++++ agent!Â
Shelley is the pinnacle of customer service in insurance. She takes time to review your policy, recommend changes, and explains each line of what you are paying for. I have piece of mind knowing my policies are in the hands of this knowledgeable, trusted individual.Â
Farmers Insurance - Paula Sass has a 4.1 star rating with 19 reviews.Â
Farmers Insurance - Paula Sass is open now. It will close at 5:00 p.m. Â
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