Famous Appliance Service

james.major.161 

on Yellow Pages

11 years ago

Swamp cooler service: These guys had to reschedule three times and when he finally showed up, he didn't have a ladder to get on the roof. What kind of guy shows up to repair a swamp cooler without a ladder? I'll tell you. The kind of guy who quadruples the price of common parts (available at Lowe's and Home Depot at 1/4 the price). These guys prey on the elderly and people who are not mechanically inclined. They quoted me $750 (w/ tax). After two phone calls I for two different people who can do it for $230 (including tax). ... read more

jimmyjohn4657483 

on Yellow Pages

12 years ago

Showed up to our place to fix a dryer and spent 4 hours trying to fix, in doing so promising to have it fixed by the end of the day. At the end of 4 hours fix it job he claims that he doesn't have all the parts to fix it, and that he will be back in a week with the new part. Well 4 weeks and 575 dollars later with a lot of excuses he finally comes back to fix it. Horrible customer service wouldn't recommend at all, If there was a way to put negative stars on here I would. 

gandaulf.abrams 

on Yellow Pages

12 years ago

Came to my home to repair my refrigerator. The service guy spent 5 minutes diagnosing and 10 minutes repairing the problem. Charged exorbitant price Seriously over charged for a repair that after investigation showed the part was $54 and they charged $194 for it. The service guy made it seem like it was a huge repair and he had to do all this rewiring and it was super tricky. They also charged a $128 +20 for the service call. He was here for less than half an hour. It took less than 10 minutes to do "all the rewiring". I was... read more

undaunted 

on Yellow Pages

12 years ago

Watch your checkbook and your sanity and STAY AWAY from them! They charged my credit card BEFORE completing the work, and they were EXTREMELY difficult to arrange a refund with. They also wanted to charge me for 25% of the labor which was never completed upon cancellation of the appointment. They told me the job was VERY difficult, so they were going to charge me more than the hourly labor rate of $88-128 (the job took 20 minutes to complete). WATCH OUT! Don't say you weren't warned! 

whatsthis 

on Yellow Pages

12 years ago

I called Famous to repair a gas oven that wouldn't light. They were prompt and courteous but like other users have noted, they marked up the parts over 1000 percent! That's right , $20 in parts were nearly $300. The service call cost me over $400 to repair an oven. When I asked them to review the bill they said they had to make money too. 

shicks 

on Yellow Pages

13 years ago

Very fast and friendly service. The repairman was very friendly and knowledgeable. 

tonygordon 

on Yellow Pages

14 years ago

We needed our dryer vent cleaned. They came and replaced 2 parts not needed for which they charged $62.50 for ten dollar parts. Overall $400 charge for about $90 job. No return call from company despite many calls to them. Beware and avoid this company. 

sweettom 

on Yellow Pages

14 years ago

I had a problem with my dishwasher not cleaning very well and the repairman came out the morning that i called and he said my dishwasher had a clogged pump. He cleaned out the pump instead of changing it and saved me a lot of coin. I really appreciated his honesty and will use his service again in the future. Thanks a lot, Thomas Martin.