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Family Smiles Dentistry
- Dentists
- Hanover, PA
About this business
Location details
335 Broadway, Hanover, PA, 17331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a little disappointed to find out I was seeing a different dentist than the one I had scheduled my appointment with. I had called a few days before to pass along some information to Dr Jeff before I got there and that’s when I found out he wasn’t going to be there. In the future, notification from the office would be appreciated. Otherwise the visit was fine. Thank you
Business response:
Shane, we're sorry to hear this. We do contact patients if they have an alert that they prefer a certain dentist. An alert was not on your account, so we probably were not aware of your preference. Your account has been updated. Thanks for understanding.
I was having a problem with bleeding and not knowing if it was from my teeth or my gums. Turns out I have a small pimple on my gums and my upper denture would irritate it at times. It was suggested that I see an oral surgeon and have it checked out. I really appreciate that they found the problem when I was in the office and now I can have it taken care of. Thank you!
Business response:
Thank you for your review, Marie. We're glad to hear this!
Went there to have a tooth repaired and had 40 plus x-ray pictures done..then digital photo's then a painful gum poking exam. Holy crap..too much!!! I just wanted my tooth fixed. Then I get a call from a young lady who gives me a cost breakdown on everything they want to do. I tell her that all I want is a filling in my tooth and she said if the doctor doesn't recommend it then it's not an option. I'm afraid to go back. I'm the customer..when does what I want come in to play. Very unhappy with my experience. People are very ... read more
Business response:
Michael, we're sorry to hear you were so dissatisfied. We treat all of our patients like our family, so the treatment we recommend is always always always in the best interest of our patient. The full mouth series of x-rays that was taken at your first visit is a total of 18 x-rays. We also take a photo tour of your mouth at no charge to you! This is a great way for you to see what we see. We also take measurements of your gums to determine their health - similar to when a physician takes your blood pressure. These measureme... read more
I always have a good experience at Cole Family Dentistry.
Business response:
Thank you, June!
who has a dental sleep medicine practice, this treatment uses a custom-fit device to keep the airway open by advancing the mandible forward to provide a healthy night's sleep This infro from a Dr. Rita Tempel I am using a cpap not good JAG
Everyone is so helpful and efficient. Always very professional.
Business response:
Thank you! Wonderful to hear.
My regular appointment went well. Dr Cole is always tuned in to the needs of her patients.
Business response:
We think she's a great dentist too! Thank you.
The staff at Cole Family Dentistry was extremely kind and welcoming. My first visit with them went so smoothly. My hygienist was extremely knowledgeable and helped me make some better choices about my dental health.
Business response:
Thank you for your review! We're so happy to hear your visit was enjoyable!
Frequently asked questions about Family Smiles Dentistry
How is Family Smiles Dentistry rated?
Family Smiles Dentistry has a 4.8 star rating with 330 reviews.
When is Family Smiles Dentistry open?
Family Smiles Dentistry is open now. It will close at 5:30 p.m.
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