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213 N Main St Suite 3, Moscow, ID, 83843, United States
Get directionsI have been so happy with the services that Family Resources provides. I had a urgent unexpected need for these services. Once I made the initial call, they had someone there the next morning to do an assessment of my needs. They quickly got through all the paperwork & were able to get services started that day. I have been perfectly matched with caregivers who are all wonderful. They have each done a super job in meeting all my needs. The ladies in management are very accommodating to any schedule changes I have had to make... read more
Sadly, we did not have a good experience. Premiering and set up for services was wonderful. First week, showed up on wrong day, then no one showed up for the next shift, or the one following. No communication as to caregivers not being able to show up.
I’m not a review writer, but this must be said. If you only need care for the basics, such as cooking cleaning, errands, companionship great! But if you need assistance from chair to wheelchair to bathroom and a shower. They don’t have them prepared for that. Thankfully we stuck around to see what was going on. Had to show them. Very disappointing for the price.
(No you guys didn't try to contact as you said. I wasted my day waiting for the call for "further steps on training and onboarding")I was offered a job and received an email outlining training details along with a promise for a follow-up call. However, after that initial communication, I was completely ghosted and left waiting for four days. Eventually, I received an email informing me that I was no longer being considered for the position. This experience has been unprofessional and disappointing, reflecting poorly on the c... read more
Family Resource Home Care has a 3.5 star rating with 15 reviews.
Family Resource Home Care is open now. It is open 24/7.
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