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Family New Life
- Counseling & Mental Health
- Monroe, LA
About this business
Location details
3100 Kilpatrick Blvd, Monroe, LA, 71201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would say this place is okay. The wait times for appointments could be better. I have to wait hours on end and I had Dr. Gullapali and she just doesn’t care at all about you but I switched to the Nurse Practitioner Barbara and she’s a lovely lady and I like her much better. Jessica is also very sweet and welcoming. My counselor Amber is a cool lady too. The place could be better but it’s not the worst.
For starters, this is LA, mental health care sucks. Prepare to wait 3-4 hours for your appointment because they schedule several people for the same time. Be advised, they are very conservative about medications. Other complaints are personal and I don't want on the internet, but just overall, not a great place.
Brought a relative to their appt for 10 AM, it's 3:03pm and they still haven't been seen.
I asked off work for an hour max, appointment was at 9. It is 12:20, and they assured me “you’re next” but acted annoyed that I asked. Their doctors and medical staff better be over the top excellent if they hope to make up for over 3 hours wait time. Not many places accept Medicaid and this might be their only option, it definitely feels like they take advantage of that fact and don’t care to treat their patients with respect - because where else are you going to go? Not a fan. If you have any other option, take it.
So far I've had a good experience. I actually was originally diagnosed at their old location. Unfortunately I had to halt treatment. Fast forward 10 years I am now able to continue my treatment with them. The only thing that was difficult for me was that they no longer had my records or diagnosis, so I'm having to start completely over, and insurance doesnt cover the assessment I need so it's 125 out of pocket. But other than that it's an amazing clinic and I love that they have a very strict counseling criteria.. the NP I s... read more
Frequently asked questions about Family New Life
How is Family New Life rated?
Family New Life has a 2.4 star rating with 29 reviews.
When is Family New Life open?
Family New Life is closed now. It will open on Monday at 9:00 a.m.
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