Family Movers Express

Diego E 

on BBB

3 years ago

Great guys , great service, no damage, what else can i ask for. They did a great job. Use them for your next move 

Ashley G 

on BBB

4 years ago

Please, please save yourself the hassle and do not waste your time or money hiring this company. We've moved four times in the last 10 years. We have never, never had such a horrendous experience. Where to begin? The initial person that we spoke with, Nick, provided a quote over the phone. We gave specifics for our home, a 4 bedroom home, 2400 sq/ft full pack with garage and attic. I was told that we would need 3 men and it would cost $196 an hour in addition to the base fee and the cost of packing materials. The guys were s... read more

mike f 

on BBB

5 years ago

We had them move us recently from Boca to Miami, and they did a pretty good job. The only bad thing was that it was raining, but the did not stop for a minute . All items were covered in blankets and plastic. Avoid moving in the rain of you can. 

Idarling 

on BBB

6 years ago

If negative stars were a thing...this horrible, horrible company would get the max. Our move was over just over 50 miles so we were quoted by weight. We knew that our items would come in at about $1500-$1600 and they had given us a cap of $2,200 dollars for our 3-bedroom home with 2 pieces of fitness equipment, garage items and patio furniture. Since we have experienced the same move only 1.5 years before, at a cost of $1200, we were good to go. Our movers were scheduled between 8am-10am. We requested they arrive as early as... read more

Kurt M 

on BBB

7 years ago

Family Movers moved our belongings a distance of 3 miles. The move resulted in $1600 in gross damage to our furniture, attempted theft of a laptop computer, a computer tablet, a Nikon camera, and a handgun. One of the 3 movers was arrested. One of the other movers was a convicted felon! A number of other small items were missing and presumed stolen. Family Movers refused to pay anything, even the $0.60/pound of required "insurance" for furniture damage. We won a small claims judgment, but Family Movers vacated their location... read more

marlene h. 

on BBB

7 years ago

I wish to express my extreme satisfaction with the team of two men who moved our belongings February 2, 2018. They were expedient, friendly and very efficient. Each worked tirelessly and we were delighted right from 'start to finish'. The final cost was less than the estimate which was awesome. Prior contact was made to confirm the moving date and to answer any additional questions. I fully recommend Family Movers Express for your moving needs 

Philip R. 

on BBB

8 years ago

My crew was ****, *****, and ***. Theose guys are by far the nicest, most polite movers I have ever encountered in the Raleigh area. They were polite, friendly, well mannered, and helped make the move much less stressful that what it is. I have recommended to my realtor 

Janet G. 

on BBB

8 years ago

Family Movers Express was great! They were very professional and our move went smoothly. I highly recommend them and plan on using them again. 

Chris R. 

on BBB

8 years ago

We hired Family Movers to move us locally in Raleigh. I was quoted $800 for 2 guys and a truck. To my surprise on the day of the move I had a total of 8 guys, that were the nicest, most polite movers i have seen. Due to military experience i have moved a lot. Once we got to the new place these guys put everything where we needed it, set up the kids beds, and also the crib. I could tell they do this often. I called the office to pay the $800 and thank them for the service. To my surprise the owner told me that the bill has al... read more