Family Heating & Cooling

Samuel Gadd 

on Google

2 weeks ago

We had a great experience with Family heating and cooling. Brandon reached out to me after normal business hours to speak to me about concerns with our hvac system and was able to get us on the schedule for the next morning. The team arriving on time within their service window and were very knowledgeable and easy to speak to. We are first time home owners, Akim took the time to explain everything that he was doing and talk to us about the system. He was very thorough and excellent throughout the entire process. I would high... read more

Jason Flyte 

on Google

a month ago

Great experience from start to finish. Had a big job I needed done; new AC/Heat pump, new air handler, and all new duct work. Their team came in and had eveything done in a day and a half (and my attic is not easy to work in). The work they did looks excellent, and everything is working beautifully. My home finally feels truly comfortable. Brandon is extermely easy to communicate with and is very prompt and helpful as well. Very glad I found them! 

Jatinder Gahla 

on Google

2 months ago

Disappointing Experience – Would Not Recommend I had a very frustrating experience with this company. I tried reaching out multiple times with no response. When I finally did hear back, I was told the job details would be sent to me—but despite months of follow-up calls and messages, I never received anything. This all happened after the work was completed and payment was made. I needed the paperwork for insurance purposes, but it was never provided. Once the job was done and they were paid, the communication completely stop... read more

gary hovis 

on Google

2 months ago

Great company to work with. Had new boiler and mini split installed . Great quality workmanship. Would highly recommend. Brandon and Chris and there team were great. 

Ramon Garcia 

on Google

2 months ago

UPDATE: I received this reply from the owner about my review: “Good morning, I just saw your review and I'm very disappointed. We did our job. If you haven't received the updated report, all you had to do was let me know and I would have followed up with Akim. We are a small business and those 1 star reviews (especially ones that are not meaningful) can crush us. Again, if you havnt received the updated report (check your junk mailbox) and I will send it again once I'm back in the office” Here my response in the hope the own... read more