Family Care (Dr. Maria Concepcion)

Anonymous 

on Healthgrades

2 months ago

I been coming to her office for like 10 years. She listen make sure I get all referrals, medication. We have that let it out connection. 

Anonymous 

on Healthgrades

3 months ago

Dr. C and the NPs are truly caring and attentive, once you are face-to-face or Telehealth for your appointment. But, the process in scheduling that appointment could be a hassle. Plus, their billing process department definitely needs some serious training. 

CN 

on Healthgrades

2 years ago

As a new patient seeking an annual preventive exam at this clinic, I had high hopes. However, my experience was disappointing. They scheduled appointments for me before and after the blood test, which seemed promising. Unfortunately, their billing process was flawed. Despite my insurance covering the annual preventive exam, I was charged twice as a regular visit. Frustrated, I contacted my insurance company to explain that the billing was incorrect, as it should have been classified as a regular visit rather than a physical ... read more

Carolyn Nelson 

on Healthgrades

2 years ago

Dr Maria and her total staff is a 5 star. These team of physicians are some of the best drs. They take the time to check your complaints about your health. They are concern about your medication filled on time. Most importantly to me when you can see you dr. In the hospital and her staff. Most drs. Never show up the hospital then choose one. But these physicians Dr. Concepion. Rhetta skinner, and other assistant They are the best. Great bedside manners. I enjoy the visits just to know they care Thanks for your care team. 

Anonymous 

on Healthgrades

3 years ago

Over an hour past appointment time before being called back. This isn’t the first time this has happened at this office, it’s the third. And forget being over weight cause that’s all they will ever focus on, and make remarks about. Very dismissive and rushed. And watch your insurance bill, they will over bill you. Overall very unprofessional. 

April Rutan 

on Healthgrades

4 years ago

Both Dr. and Rhett's are kind, compassionate, knowledgeable, and professional. Most importantly they listen to what you are telling them, they hear what you're saying and they respond and react accordingly. I also have to give kudos to the staff. They always have a smile and I even get them to laugh sometimes. They are understanding of their more senior patients and how to treat them with respect and patient with patients like me who may have a 101 questions for them. 

Anonymous 

on Healthgrades

6 years ago

It is too bad I have to give 1 star! If you need help, don't go there!!!!! It is the worst Dr's office I have ever been! Both receptionist and Dr. M. Concepcion!! 

Anonymous 

on Healthgrades

7 years ago

I have been sent to see more specialists than I even knew existed. Every time I came back for a follow up, I had to completely remind her as to why I was there. Then, I would have to tell her what the specialist she had sent me to said. Then, instead of following the advice of the specialist, she would suggest I see another doctor. Several times, she told me she was going to refer me to a doctor and to wait for her office to call me, only to have them “forget" to submit the referral request. 

Anonymous 

on Healthgrades

7 years ago

I wish I could tell you about my experience with the doctor and staff at Family Care. Unfortunately I never got past the unprofessionalism at the front desk before I walked out. My appointment time was 10:45. I arrived at 10:30 and there were 9 people in the waiting room. Got called up at 10:45 for new patient paperwork which I filled out before arriving from the Family Care website. The receptionist tells me that the paperwork online is old and I will have to complete all the new forms. When