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Family Auto Sales and Service

4.6

About this business

Our Family Serving Yours! We offer a great selection of used cars, trucks, and SUVs. Our sales team will work with you to their highest degree of care for your highest satisfaction. We offer a full service department that tends to our customers' needs. With 8 service bays, we ensure that customers will be satisfied with the highest quality and timeliness desired. 

Location details

3630 East Florida Avenue, Valle Vista, CA, 92544, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.6215 reviews
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Sara Fisher's profile image
Sara Fisher 
recommend  Recommended
4 years ago

I have used Family Auto Sales for my Vehicles since 2010 and I highly recommend this Car Dealer/ auto shop. They are Professional, honest and dependable. 

Michelle Navarro's profile image
Michelle Navarro 
5 years ago

Business response:

Hello , we’ve acknowledged your review. Please know that the customer that got the repair done authorized all repairs before they were initiated . Also , if there were any problems with stains or any other concerns , they can be easily address with a phone call . We have not received any complaints about our services by the owner of this vehicle. If you are unhappy with any of our services you can call us anytime within business hours and we will address all questions and concerns . We are a small family owned business and ... read more

Michelle Navarro's profile image
Michelle Navarro 
5 years ago

This place sucks. I was recommended this place for my mom who bought a bad car from someone online. Everyone that I talk to in Hemet said go to this place they are honest. They are a rip off. They nickled and dimed her on everything. And then she received her van back with grease stains on it, the plastic cover on her motor was broken, and wires where done wrong. When I complained to the people who recommended the place. I was told well maybe their service changed because the son (Jake) to over the business from his parents.... read more

Business response:

Hello , we’ve acknowledged your review. Please know that the customer that got the repair done authorized all repairs before they were initiated . Also , if there were any problems with stains or any other concerns , they can be easily address with a phone call . We have not received any complaints about our services by the owner of this vehicle. If you are unhappy with any of our services you can call us anytime within business hours and we will address all questions and concerns . We are a small family owned business and ... read more

Tippi Noah Emmalynn's profile image
Tippi Noah Emmalynn 
recommend  Recommended
5 years ago

I’ve had 3 cars from this place! All amazing. They also serviced my cars for maintenance and repairs! Quick honest and affordable services! Best in town! Thanks to Jake and his team!! 

Natalia Parks's profile image
Natalia Parks 
recommend  Recommended
5 years ago

Overall amazing experience! Jake and Nicole are both informative, helpful and friendly! They do a great job at breaking things down to me, and are always prioritizing customer satisfaction. Can’t recommend this place enough, they’re transparent and I never felt out of the loop. 10/10!! 

Robin Elise's profile image
Robin Elise 
recommend  Recommended
5 years ago

I skipped around to a few places before finding this one a while back. Have NEVER been misled by this beautiful, family owned business. They truly care about their customers and treat you like family too!! A long time customer for both their servicing AND sales departments. 🥰 you’ll be happy you went! 5 stars!!!! 

Lucy Horan Osak's profile image
Lucy Horan Osak 
recommend  Recommended
5 years ago

Jacob has taken care of my cars for years now. ( my TBird, my HHR, and my Nissan) I have recommended Family Auto because they have excellent customer service and are trustworthy. 

Sue Marie's profile image
Sue Marie 
recommend  Recommended
6 years ago

Jake and the crew are so awesome over at family auto , the service department is always helpful. My daughter and I both have bought cars there and both loved them!!! Sincerely, Sue Daniel 

Chrisi Barker's profile image
Chrisi Barker 
recommend  Recommended
6 years ago

Awesome service center. Honest and reasonably priced. Jake is terrific and extremely knowledgeable. DJ is great too! Such a great family business. I wouldn’t go anywhere else. Keep up the good work!!! 

Frequently asked questions about Family Auto Sales and Service

How is Family Auto Sales and Service rated?

Family Auto Sales and Service has a 4.6 star rating with 215 reviews. 

When is Family Auto Sales and Service open?

Family Auto Sales and Service is closed now. It will open tomorrow at 8:00 a.m. 

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