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Fairfield Inn

3.9

About this business

The Fairfield Inn and Suites Dallas Plano hotel is conveniently located near the Dr. Pepper Star Center, Plano's Business Corridor and Frisco, TX. We are within a few miles of world-class shopping (Shops at Willow Bend), dining, and medical care (Baylor). 

Location details

4712 W Plano Pkwy, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9628 reviews
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Barbara Culpeper's profile image
Barbara Culpeper 
7 years ago

Need some improvement with low flow water pressure, And towels are very unusually ruff, Never experience that any other Marriott Brand property, but this was my First experience at a Fairfield in by Marriott..� 

Business response:

Dear Barbara Culpeper, Thank you for your review of our Fairfield Inn & Suites Dallas Plano. We are sorry to hear that our water pressure was not to your liking. I will certainly have my staff take a look at this and ensure that everything is functioning properly. We do hope you will allow us another chance in the future so that we can provide you with a five star stay. Sincerely, Anaelisse B. General Manager 

Mary Lopez's profile image
Mary Lopez 
8 years ago
Caroline Willats's profile image
Caroline Willats 
8 years ago

Business response:

Dear Caroline W, Thank you so much for taking the time to give us a review! We are very happy to see that you enjoyed your stay, and we look forward to hosting you again! Best wishes, Lisa H. General Manager 

Bubba Stanley's profile image
Bubba Stanley 
8 years ago

Excellent service!!!! Went out of their way to accommodate us. 

Bob Fox's profile image
Bob Fox 
8 years ago

I'm a Charter Bus driver & so I stay in a lot of hotels. Upon arrival we were greeted by a friendly front staff, the property grounds are clean & well lit. The parking lot is bus friendly, rooms are clean, beds are comfortable, hot breakfast was very good & a variety. The lady that kept things re-filled, tables cleaned and a hard worker. Easy on & off major roads so I will recomend this hotel to anyone heading to the Plano area. To the manager please let your staff know they are appreciated. 

Business response:

Dear Bob F, Thank you so much for the great review! We are very happy to hear that you enjoyed your stay especially the team, rooms, and breakfast. We greatly appreciate to hear that you would recommend our hotel, and we look forward to seeing you again the next time your travels bring you to Plano.…See More 

Nancy Sue Hedworth Glover's profile image
Nancy Sue Hedworth Glover 
8 years ago

The people that work here are great! Rooms are comfortable. 

Business response:

Dear Nancy Sue Hedworth Glover, Thank you so much for the great review! We are all very happy to hear that you enjoyed the team and the rooms. We look forward to seeing you again the next time your travels bring you to Plano. Kind thanks, Lisa H. General Manager 

Kimberly Hernandez's profile image
Kimberly Hernandez 
9 years ago

Greeted with a very nice attitude! Very clean room, comfy beds and very accommodating! The staff was great, esp the mgr who was working 8/11. He was very helpful on giving us information for dinner! He went above and beyond to masure we had everything we neededb Highly reccommend this hotel! Will definately be staying here in the future!!! The hot tub was out of service but the pool was great. Work out room had lots to do and clean. breakfast was alsk great with alot of choices! Great job guys! See you soon!!!! 

Business response:

Dear Ms. Hernandez, Thank you so much for the fantastic review! I am so excited to hear that you not only enjoyed your stay but we were able to help you with directions and getting you settled. We feel that the best praise to hear is that our guests wi…See More 

Sherry Vinyard Hairgrove's profile image
Sherry Vinyard Hairgrove 
9 years ago

This Fairfield is directly across the street from Baylor Scott & White in Plano. We stayed here 45 days; through Christmas and New Years, while my sister was in ICU at Baylor, after complications from Kyphosis surgery. The hotel is going through a remodel, so there may be some noise, but the AMAZING staff make this an AWESOME place to stay. Great breakfast served buffet style daily and the staff always greeted you with a smile, answered any questions promptly and efficiently, and allowed us to have mail (get well cards) deli... read more

Diane Becker-Webster's profile image
Diane Becker-Webster 
10 years ago

Employees were very helpful when we had to make changes to our plans. I really appreciated them. I just wish I got their names so I could post them here. Working front desk around 2:00 Sat. 

Frequently asked questions about Fairfield Inn

How is Fairfield Inn rated?

Fairfield Inn has a 3.9 star rating with 628 reviews. 

When is Fairfield Inn open?

Fairfield Inn is closed now. It will open at 9:00 a.m. 

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