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Factory Direct Jewelry

3.3

About this business

Location details

640 S Hill St, Los Angeles, CA, 90014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.378 reviews
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Bryan Natter's profile image
Bryan Natter 
on Google
8 months ago

Great service, gift came on time and the quality was perfect. Thank You 

Chanda Ijames's profile image
Chanda Ijames 
on Google
11 months ago

I would not recommend this company. They operate under Factory Direct Jewelry. I purchased a dome ring in December 2023 which broke in June 2024. I was told the warranty is for 30 days; therefore, I wasn't eligible for a refund. I received an email that stated the ring would be repaired and returned. I called the company and the customer service agent said the ring would be replaced. If the ring is repaired, what happens if the ring breaks again? I am not happy with this course of action. Please ask the right questions befor... read more

barbara wilcox-robinette's profile image
barbara wilcox-robinette 
on Google
11 months ago

I ordered a crucifix and chain. They took my money instantly from account but it was lost at LA, Calif on a 2 day ship, it's been 9days and they are no help. Not a good business transaction... Beware 

Anonymous's profile image
Anonymous 
on Google
a year ago

Great store 

Levon Karapetyan's profile image
Levon Karapetyan 
on Google
a year ago

Great store 

View all google reviews

Frequently asked questions about Factory Direct Jewelry

How is Factory Direct Jewelry rated?

Factory Direct Jewelry has a 3.3 star rating with 78 reviews. 

When is Factory Direct Jewelry open?

Factory Direct Jewelry is closed now. It will open at 8:00 a.m. 

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