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Eyemart Express

4.6

About this business

Location details

3468 28th St SE, Kentwood, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.6293 reviews
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Pat J.'s profile image
a year ago

Good price. Nice and well trained people that helped me. 

Thomas B.'s profile image
3 years ago

My Overall rating for this location is a One Star, Disappointing. The free eye exam process was good the Optometrists with many years experience did a very good exam. The ordering of the lenses the quality the workmanship of the lenses the customer service that I experienced was unsatisfactory. Too many mistakes. So I Took my business elsewhere. If you do go there to buy your glasses, I hope your experience is better than what I experienced. They most likely wanted me to be a satisfied customer. Oh well. I forgive them. Know... read more

Vickey G.'s profile image
4 years ago

Tammy and Rachel were great today, they had my broken frame replaced with a same new pair and my lenses inserted in a few minutes. No charge. I was told by a Des Moines Vision for Less visit that the frames were not available and I got no other options there at all. I’m glad I rechecked it all at the Ames location! 

Joy K.'s profile image
4 years ago

I definitely had a five start experience! I was nervous about getting glasses, and the staff here are so friendly and helpful. Pearl was so kind, friendly and helpful. She helped me pick out glasses, she explained lenses, the cost was very reasonable, and the glasses were ready in less than an hour. It was amazing. And, I'm getting compliments on my glasses all the time! 

Yvonne B.'s profile image
4 years ago

I visited this location for an eye appointment for my 15 year old son. During the visit the optometrist asked if I was interested in purchasing contacts. I told her if my son was able to insert the contacts I didn’t mind purchasing out of pocket. He didn’t successfully insert the contacts and only received glasses. However, two months later I received a bill for $25 indicating I was being charged for insertion and removal of contacts. I called in to dispute this because I did not sign anything stating I was responsible for t... read more

Betty B.'s profile image
4 years ago

My name is Betty Brooks and I took a prescription from my physician to Vision for Less and I had a customer service representative name Erika Gilliam she was so professional and explained every question in detail about my insurance and help me with my eyewear. Thank you Erika for your service. I felt comfortable and not rushed. 

Debra S.'s profile image
4 years ago

Great visit, great glasses, wonderful and knowledgeable help. Two great associates helped me, one with selection, one with the prescription and insurance. I so appreciated all of it. I got an honest opinion on frames, and they found benefits I did not know I had, that saved me money. With that savings I bought two pair of glasses. Very happy, very satisfied and really enjoyed both of the gals that helped me. Made shopping for glasses easy and I got both pair in 83 minutes! How cool is that! Again, thanks for making my visit,... read more

Rebekah C.'s profile image
Rebekah C. 
4 years ago

The customer service was amazing! There were a lot of people there so a bit of a wait but William was the one to help me and he was personalized. 

Jacqueline H.'s profile image
Jacqueline H. 
4 years ago

Great people and great products. Very FAST service. 

Frequently asked questions about Eyemart Express

How is Eyemart Express rated?

Eyemart Express has a 4.6 star rating with 293 reviews. 

When is Eyemart Express open?

Eyemart Express is open now. It will close at 7:00 p.m.  

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