EyeCo Vision Care

Taija Jonnai 

on Google

2 weeks ago

Called and spoke to the doctor about setting up an appointment for today. Was quoted a time 2+ hours later so I said I’d call back. I called back and when asking questions about the different exams and what I was quoted at Walmart vs what Costco was quoting me, the doctor told me to just go to Walmart “since it’s just $10” and hung up in my face. I wasn’t concerned about the cost, I was trying to determine which exam type I needed. Would not recommend solely off the fact that the DOCTOR was extremely rude. 

m J 

on Google

3 weeks ago

I’m writing to express my disappointment with a recent experience I had when calling your office to book an appointment . The person who answered the phone was unprofessional and rude. From the start of the call, she spoke in a condescending tone and seemed uninterested in helping me. When I provided my insurance information, I asked if my visit would be covered. Instead of giving a clear response, she replied with, "What do you mean?! You didn't hear me?" in a very dismissive and annoyed voice. I was taken aback by how I wa... read more

Jacob Lopez 

on Google

2 months ago

Be aware: My wife was told that our insurance would cover her annual visit at this clinic. She was quoted $190 as the amount after insurance. Thinking that was high I checked with our insurer, it turned out that EyeCo is not affiliated with them—despite EyeCo listing our insurer as accepted on their website! My wife really liked this place, but it’s hard to trust an establishment that misrepresents what insurance they accept. This lack of transparency and honesty is very disappointing. 

Ziyin Ni 

on Google

3 months ago

The people at the front desk are racist. A woman doesn't help others at all. Looks like she's out of his mind. 

N雾晴织月 

on Google

3 months ago

I had a terrible experience at Costco in the eyewear department. The front desk staff laughed at my accent and clearly disrespected me because of my limited English skills. This behavior felt discriminatory and was unacceptable. I would have expected better customer service and inclusivity from a company like Costco. I hope this issue is seriously addressed.