Extended Stay America - Tacoma - South

verna garton 

on Google

a month ago

Dreadful. The elevator was broken and it appeared to be transitional housing. It would have been nice to know the elevator was broken before I brought my 80 year old relative there, who fell on the stairs. There was pet hair everywhere. It was very noisy. No ice machine because they have ice trays in the rooms. So 4 hours later you can enjoy a cold beverage. No lids for the coffee cups for the "grab and go" breakfast. The staff was excellent, but obviously overworked. They have a hard time keeping staff because of the broken... read more

Ann Birch 

on Google

a month ago

Dirty. Poorly managed. Elevator out of service. Smoke and cannabis smell inside and out. Go elsewhere. 

Derik Pomaville 

on Google

a month ago

Filthy location. Dirty rooms. Schmutz on chairs, tables, and desks. Microwave DISGUSTING. For $200+ per night, I expected much better. Elevator didn't work. Asked clerk at front desk when they expected to have it fixed. She rolled her eyes and said, "No idea." Guests standing right outside the front door smoking all the time. Had to pass through a cloud of second hand smoke to get to the lobby nearly every time we arrived. Poorly run, unclean, and overpriced. Don't stay here. 

Stella Tyler 

on Google

a month ago

I haven’t stayed here as a guest, but I was a DoorDasher and had to bring a customer like 5 heavy bags of groceries and he neglected to tell me the elevator was broken, but the wonderful guy at the desk, Matthew, helped me bring all the groceries up to the 4th floor when he really didn’t have to do that. He really went above and beyond and I greatly appreciate it