Extended Stay America - Pleasanton - Chabot Dr

Nikunja Bihari dasa 

on Google

a week ago

My first room (113 I believe) had water coming up through the floor forming puddles when it rained. That's why many of the floor tiles were coming off. There were also bugs. It took several days before I was given another room. My second room (139) smells like something died inside and because the window is screwed shut I need to keep the front door open for several hours a day to get cleaner air from the hallway. I even purchased an air filter and it only reduces the smell by about 50%. Rather than change to yet another roo... read more

Carla Epperson 

on Google

2 weeks ago

I am truly grateful for Stacy the night clerk. Due to my flight delay, I arrived late and it was cold outside. I was afraid to sleep in my car and wait until 3pm the next day to check in. Stacy shared what my options were. He allowed me to sit in the lobby for 30 minutes until he was able to check me in. This is what true customer service is about. I’ve stayed in another ESA in the area, it’s a little cheaper but the rooms aren’t as clean and appealing. 

Humberto Rangel 

on Google

2 weeks ago

Good rooms ,looked ok,muy too bad 

Tyler Grosdidier 

on Google

3 weeks ago

Very good service, staff was super friendly 

Jamar Gary 

on Google

a month ago

Traveled all the way from dc, was skeptical about this hotel based off previous experiences at extended stay hotels. The room was extremely clean and large. Very good hospitality at the front desk. Definitely will be coming back and recommending this to my friends