Extended Stay America - Orange County - Lake Forest

Kristen Snow-White 

on Google

2 weeks ago

Unfortunately as you can see there a positive test for bacteria in the toilet of 118 and bacteria in the kitchen faucet water in 107. Additionally, the sink in 107 bubbles up raw sewage. The City of Laguna Beach is aware and Adult Protective Services is involved, yet residents and guests are sitting amidst VOCs... I am moving to a different hotel immediately 

Ulysses Figueroa 

on Google

3 weeks ago

You get what you pay for and apparently I paid for bed bugs. We stayed here for 2 days. Only in the room to sleep and I now have bed bug bites on both arms my neck and upper body. The floor was sticky upon entering, the shower shot out from the top and sprayed water over the curtain so it wet the bathroom floor the entire time. The only positive thing to say was the customer service of the person that checked us in. He was nice. I would stay away from this hotel at all costs. 

Micheal Willis 

on Google

3 weeks ago

Room was nice but the rest of the hotel needs work. Hallway needs repairs 

chris allen Thomas 

on Google

4 weeks ago

I am staying here for a month for work. It is so ghetto. They say the beds are queen size--they aren't. They are full size. My mattress has all its springs broken in the center and the end rises half a foot, while my frame is 8 inches too wide for the mattress and sticks out. I can't get either replaced. All the staff are either idiots or say we have to go flag down a housekeeper for anything. The table is broken. You get new bedsheets once a week, but you have to beg and threaten to get them. There is no towel service to sp... read more