This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Extended Stay America Huntsville-us Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governors House Dr SW, Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made a reservation early in the morning and arrived at 11:00 PM after a long day of travel, expecting to check into the room I had reserved. To my surprise, I found a sign on the office door stating that there were no rooms available and that I would need to find another hotel, as they could do nothing about it. This was extremely irresponsible and reflects very poor reservation management. A very disappointing experience.
This was my first time staying at a Studio 6. I tried calling the place to notified I was going to arrive after 9pm, although there was no verification to prove who I was, I was told “ok”. Upon arrival I was asked if I needed two beds. I booked the place about a week in advance. The front desk had to verify that the room was available. Mind you I booked it for 3 people but only two of us traveled. There seems to be an issue around this area in Huntsville where rooms are given away, if you arrive late, you may not have a room... read more
An Absolute Nightmare: Avoid at All Costs I have been traveling the world for 20 years, and this is, without a doubt, the single worst place I have ever stayed. The Service: Lazy, Hostile, and Absent The staff here don’t just dislike their jobs—they openly despise them, their bosses, and the guests. They are perpetually angry, completely useless, and refuse to provide solutions to basic problems. To make matters worse, they just abandon their posts. One night at 10 PM, the front desk was entirely deserted. Paying guests were... read more
Very bad customer service. Made a reservation online, and after the office check-in, went to our room and when we unlocked and opened the door, there was a couple occupy the room as we woke them up. Went back to the office, admittedly frustrated, and told the clerk what had happened. Explained that this is the kind of stuff that gets people shot and the person in that room would’ve had every right as I was the one opening and entering a locked area that they were occupying. The young woman behind the counter did not comprehe... read more
Frequently asked questions about Extended Stay America Huntsville-us Space and Rocket Center
How is Extended Stay America Huntsville-us Space and Rocket Center rated?
Extended Stay America Huntsville-us Space and Rocket Center has a 3.6 star rating with 522 reviews.
When is Extended Stay America Huntsville-us Space and Rocket Center open?
Extended Stay America Huntsville-us Space and Rocket Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com