Extended Stay America - Chicago - Naperville - West

al gano 

on Google

6 days ago

Staff is friendly and knowledgeable. Especially Tara and Rosalyn. Hotel is clean and well maintained. I would highly recommend. Albert Gualano 

Tittan 

on Google

3 weeks ago

Everything was perfectly fine. Besides the fact that housekeeping should be maintain more often and that the refrigerator can’t maintain its temperature. 

Mario Escutia 

on Google

3 weeks ago

Me and my fiance stayed here, there was feces backing up into the bathtub and started to stink up the room. Front desk was closed and when we called to get help, they wouldn't move our room or even send maintenance because no one gets there until 10am. When we tried to resolve the issue when somone got in. They wouldn't refund us our full money even though we had literal feces in the bathtub all night. This was unacceptable and no one should give this place their money. 

Teal Hamilton 

on Google

a month ago

Great place wonderful staff 

Jon S 

on Google

a month ago

When I checked in, the first room had animal or bug droppings, and signs of bed bugs on the headboard. I supplied photos not to be a pain, but to ask for another room. The front desk was very nice, and switched rooms. The second room had blood still in the refrigerator and along the doors of the unit. The floor was sticky where shoes were sticking, and small flying bugs in the pillow case. When going to inform the desk, they could not offer another room and could not offer a refund. The desk stated the manager would not be i... read more