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Extended Stay America Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S Interstate 35, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a paying guest at Extended Stay America. Over multiple nights, hotel employees repeatedly knocked on my door alleging noise complaints when no noise was occurring. There was no television, music, or disturbance coming from my room. These visits happened late at night, disrupted my sleep, and made me feel targeted and harassed. Due to the repeated, unfounded accusations and door knocking, I no longer felt safe or comfortable staying at the property and was forced to leave.
During my stay, I repeatedly experienced issues with my room keys deactivating, which caused delays in accessing my room.Staff’s responses were dismissive and unhelpful.
Favorite place to stay in Round Rock. Prices are good but the main reason I keep coming back has always been the staff. Enjoy being greeted by Precious almost like family whenever I return for a stay!
This place is disgusting. The rooms are disgusting. They do not clean the rooms and the customer service is horrible!!!! Stay away from this place! I guess thats why its cheap! The place reeks of Marijuana and it aint the guest! Still waiting on a call back from Precious. I cancelled my reservations and was still charged. I called and spoke to different people who just gave me the run around. Its sad how customer service means nothing now a days! These others reviews must be the staff reviewing themselves because there is no... read more
Frequently asked questions about Extended Stay America Austin - Round Rock - North
How is Extended Stay America Austin - Round Rock - North rated?
Extended Stay America Austin - Round Rock - North has a 2.9 star rating with 991 reviews.
When is Extended Stay America Austin - Round Rock - North open?
Extended Stay America Austin - Round Rock - North is closed now. It will open tomorrow at 9:00 a.m.
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