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Exhaust Masters-Total Car Care Center, your one stop auto repair shop for anything that needs to be repaired on your vehicle! We offer free brake inspections, wheel alignments, engine repair, transmission repairs, mufflers and exhaust systems, new and used tires, electrical and more! Our specials include brake repair, oil changes and more. Our auto shop has 8 bays to better serve our customers and our mechanics are ASE Certified to work on any type of vehicle. We do offer towing service and auto repair work for cars, trucks,... read more
7913 W Taft St, Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I'm here at exhaust masters getting an alignment done (post lift). I was lucky enough to meet the owner manny. I was referred by Jason Henricy. Man are they great ! Jason fixed my exhaust and they are working on my alignment. Manny is here going over and over the specs showing me what he is finding. I appreciate good service like this. I know he won't let me leave until it's perfect !!!
Thanks for making an appointment right before you close so I can rush home from work to show up and you tell me you can't look at my car because your bays are full. I really appreciate you wasting my time......
Business response:
Zak, sorry for your inconvenience. This is Manny (dist.mgr.) and we do apologize for the way you feel. We strive for TOTAL SATISFACTION from our customers if at all possible. But unfortunately we did speak with you and stated when you asked the latest appointment would be 5:30 pm and you arrived close to six while the staff was leaving. Once again sorry for our possible miss communication and for that, I have advised Mike H. to extend an extra 10% discount towards any repair for your inconvenience. Once again sorry and hope ... read more
I've been going here for years...you won't find more honest people! Good prices and even better work. Thanks again guys!!
Business response:
Thanks john, the car sounded awesome.
awesome service, Manny went out of his way to make sure my job was done quickly and at a great price...thanks for the great service guys
Business response:
Thanks Pat, it's customers like you that allow us to keep doing what we're doing with a smile on our face. And as for what we talked about I'll keep her in my prayers.
Excellent customer service, super friendly employees and loved that they explained and also showed everything to me. Told me exactly what I needed and why! I'll be taking my car there from now on for any work I need to have done
Business response:
Thanks Paige, I'm so HAPPY we were able to fix that lug stud on the lower end of the spectrum & not the higher end the "OTHER" shop had told you. It was our pleasure and THANK YOU again for allowing us to service your vehicle. Stay safe. Grateful owner, MANNY
had my tailpipe seperate from the catalytic converter. Was pleasanly surprised when a simple repair was made instead of wanting to replace the whole system. Very straightforward and honest shop. Thank you.
Great service. Knowledgeable staff and great prices. Thank you.
GREAT REPAIR SHOP. Tony you are the best !!. You made my day! Thank you.
Business response:
Thank you for the opportunity to service your vehicle.
Exhaust Masters - Total Car Care Center has a 4.5 star rating with 321 reviews.
Exhaust Masters - Total Car Care Center is closed now. It will open at 8:00 a.m.
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