Exhale Spa Upper East Side

Amy W. 

on Citysearch

13 years ago

Great "gym' (classes). Terrible Spa. I totally loved the core fusion classes here -- really great instructors -- and I would come back just for them. However, the spa side and front desk/admin side has been very stressful and on this side of unprofessional. I'm undecided about going back. I've been going to spas in NYC for years, so I know the drill. I even read the reviews on Exhale just so I know what to expect here. What they say is true, both the good and the bad. The staff here has no idea how to deal with pricing and s... read more

Eastside Ann 

on Citysearch

15 years ago

Exhale Exudes Excellence – I've been going to Exhale for years. I love the ambience and the cosmeticians and massage therapists. Exhale runs a clean and timely operation. I have found the massage therapists to be knowledgeable and professional. I don't know a thing about the eyebrow service which seems to get so many complaints. But I have never had a bad experience at Exhale. I have taken yoga classes there and there was always plenty of space for each student. I'd say, if you haven't been to this rather unique space, you s... read more

allure77 

on Citysearch

16 years ago

Acupuncture/Core Flow/Lash Tint – I visited the big city for Christmas vacation and had a wonderful experience for acupuncture! I even treated myself to a core flow class which was a nice change from doing pilates. The staff recommended lash tinting after I complained of having thin red lashes. I went for it and it made such huge difference! The only mistake that I made on my part was adding an appointment for brow arching. After my acupuncture appointment I waited in the lobby to be picked up. If you've had acupuncture done... read more

tlarina 

on Citysearch

17 years ago

look for the better place to do your eyebrows , don't give up to find the best eyebrow specialist – i was looking for a place to do my eyebrows, i had a big problem, i had no shape, tattoo only. when i came to exhale , to the famous eliza's eyes people, i hoped at least to have some recommendations, but i got hurt by comments about my appearance. it was horrible experience.By my lucky chance ,i found somebody else at the salon Mingle, and it happened to be that i got my eyebrows back with the help of people who care and know... read more

sarahb33 

on Citysearch

18 years ago

*Best Spa Around* – After a long day at work, Exhale is the best place to go. The calming and luxurious atmosphere can put anyone at ease, and the classes, therapies, and manicure pedicures are all amazing. The staff members are some of the most accomodating people I have ever met, and are focused on making your experience a great one. This "mind-body spa" is worth every penny 

tabia 

on Citysearch

18 years ago

Great Service Overall. – I went and had the Deep Tissue Massage; I thought it was amazing. When I got there I was asked to fill out paperwork because it was my first time. I then was lead to the back by one of the people behind the desk. He explained where I would find my robe and slippers and showed me the waiting area. Jeleua(who was great by the way), gave me my massage. It was the best massage I have ever had, and I've had many. Afterwards I was led to the lounge. I don't have as many complaints as most people, however, ... read more

julieclim 

on Citysearch

18 years ago

Terrible receptionist service; disappointing overall – Terrible receptionist service (all three of them). They were clueless and unhelpful. Having arrived on time for my appointment, they did not inform the facialist, resulting in me waiting for half an hour. I asked why there was a delay, but they did not check nor did they follow up. At the end, they had the gall to ask for a gratuity. Very disappointing. I would not go back, nor recommend this to others. 

sandusa 

on Citysearch

18 years ago

Go elsewhere for Spa services – I went for a basic facial and left with tons of scars and cuts all over my face from the extractions. I don't have sensitive skin and I never worry about my skin being irritated from products. I never thought someone could do this to my face. I've had tons of facials before and I never had this. Its been 4 days and I'm still waiting to see if these cuts will heal and reveal scars or broken capillaries. I'm not bitter or angry. I had no problems with the staff and I said nothing while I was the... read more

shawneeks 

on Citysearch

18 years ago

Terrible management and customer service – This is not a spa that cares about customer satisfaction. In spite of being a regular, loyal customer, this spa does little to address the concerns and complaints of its patrons. If it weren't for the excellent yoga instructors (Jude Englins and Isaac Pena) I would never return to this spa, or spend another penny of my money at this place. If you are looking for a place that believes in and practices customer satisfaction, go elsewhere!