Exclusive Heating & Air

Steven Pascuzzi 

on Google

2 months ago

Not off to a good start, American Home Shield sent them out to the house. They did a quick summary review and said it was an electrical issue. He put in for AHS to send out an electrician. Which would be another fee $$. He didn't ask if we had checked the electrical. I have been a licensed electrician for over 25 years, of course I checked the power before calling a repair tech for a compressor issue. I called and tried to explain, but he had a banquet to go to that was more important than double checking his findings. Rohde... read more

TheeHonest Goddess 

on Google

3 months ago

I called company at 9am for service on a Friday morning . I Did not receive a callback (instead an email response ) at 16:58 stating it's Friday and i won't be able to get over there until Tuesday morning 9am. Then later stated he had no contact info to reach out to me to give me updates... REALLY like the same voicemail he heard an chose to use email address from? He could've emailed me AGAIN at same email. Just lied point blank for no reason like I didn't leave name , address, phone number , email Any person who lies for n... read more

Philly Lala 

on Google

3 months ago

I would not personally recommend this company to anyone. I was forced to render their services due to a third party leasing process. I did let the leasing office know how lackadaisical his communication was with me. As a tenant I have a right to voice my encounters with the vendors entering my living space. I have never had to inform them of poor service from any other company we used via third party in the past 10 years of leasing from them . The owner of Exclusive heating and Air really compelled me to take the time to exe... read more

Linda R. 

on Google

6 months ago

Mr. Jose and his son were prompt, incredibly knowledgeable and very professional. I have used this company in the past, and will continue doing so. I have praised this company and recommended them to my colleagues and peers. Mr. Jose displayed concern with my comfort during this cold winter season and made it a point to arrive early to resolve my heating issues. This company is also contracted with American Home Shield (AHS). I highly recommend this company for any heating and air issues you may have. 

ELI NIEVES 

on Google

a year ago

The experience with Exclusive was overall amazing. I would have given them a 10 if the scale went up that high. The technician had the grace to come in early after a very professional and courteous call. Immediately after arriving he tested the system and could have put everything on a bad thermostat, but he kept digging and found the real problem, one of the electrical legs was busted, failing to send enough energy to the outside unit. After showing me the evidence and giving me sound and believable information, he changed ... read more