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Excellence Auto Trade
- Used Car Dealers
- New York, NY
About this business
Location details
1072 Atlantic Ave, New York, NY, 11238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
By far the shadiest place I've been to. First I was told the car was available by the receptionist. I get there and guess what? It's not there. It's in storage. Where's the storage? Another 15 minute drive away. I should have left but I gave them a shot. So now I have to follow some guy named Jose who's acting like he's trying to loose me in traffic on the way there. But I finally make it and I get out to look for the car. But I can't because Jose is having a 5 minute talk in Spanish with some other guy about another car in ... read more
Business response:
Good Afternoon Shel, we have read your review and are a bit confused upon the situation. Please contact us so we can rectify any inconvenience that you might have gone through.
The salesman increased the price of the vehicle up to $3,750 before I even got to look at it. The website says $3,000 so I was so confused as to why he would do that. He gave me a misleading reason about how the website has a disclaimer if a person was paying in cash, I was willing to outright buy the vehicle in cash, the dealership had to "rollback" a 25% additional charge. I'm not buying anything here.
Informative
Good service
Very attentive workers at this dealership. Willing to go out of their way to please the customer.!
I love this service to help me on the spot and they were gracious and kind I would recommend them to everybody
Went to View this car but it was not available for viewing I have to return to see yet
Very polite and professional manors .
I called and was told that the price shown is the actual price for the vehicle. Then when I arrive, I am told the the price is only for people who need to finance and have bad credit because they have a contract with a bank. Pretty much, if I paid cash it would be 5k in total not including fees. I was pretty ticked that I was told one thing on the phone only to show up in person and pretty much find out it was misleading. Thanks to the employee who informed me before I decided to see the vehicle.
Frequently asked questions about Excellence Auto Trade
How is Excellence Auto Trade rated?
Excellence Auto Trade has a 4 star rating with 77 reviews.
When is Excellence Auto Trade open?
Excellence Auto Trade is open now. It will close at 7:00 p.m.
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