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444 Broad St # A, Sumter, SC, 29150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 10:00 a.m. to 5:30 p.m. | |
Wed | 10:00 a.m. to 5:30 p.m. | |
Thu | 10:00 a.m. to 5:30 p.m. | |
Fri | 10:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I am completely shocked by the experience we had here. I have used Excel Alterations in the past but, man was I disappointed this time. My husbands suit pants we’re all but ruined. Unwearable because the seems we’re unraveling upon pick up. The male owner was so rude throughout every encounter. Needless to say, we found a new tailor. I do not recommend unless you want your clothes ruined and an old man yelling at you.
They have terrible attitudes. They are also expensive. I miss the old alteration drop off on broad st. In the laundry mat in front of the mall. They were good and they treated customers with respect. They wouldn't accept debit cards so I had to go all the way to my bank to get cash. I guess the cash only is a way to get around paying taxes....They also gave me my clothes back balled up in a used piggly wiggly grocery bag...I have never been to a seamstress or tailor and had my clothes returned. All balled up in a trash ba... read more
They are completely unprofessional. I called them on a Monday asking can they do an alteration. They told me to come on Wednesday 11am-4pm. When I came at 3:30 the door was shut and when I knocked I heard someone inside but they wouldn’t open the door. I called to make sure I had the right place and they told me a different address then the one I was referred to and that they weren’t taking anymore alterations for the day then hung up in my face. I wouldn’t go here ever again even if you paid me.
Went there for a simple pants heming, knowing nothing about the process of what to do or how long it would take. The lady was really kind and it turns out that fittings are super quick too! Because it was a simple job, I was able to pick up the pants the next day which I wasn't expecting at all! It's cash only, but that wasn't an issue for me. I recommended this place to my friends and family too!
They swapped out my name tag on my NFL jersey. Walked in they told me $10 and had it done in an hour. Great customer service and both owners were working hard to keep their business thriving. I would definitely recommend them over other shops in Sumter.
Excel Alterations has a 3.9 star rating with 78 reviews.
Excel Alterations is closed now. It will open on Tuesday at 10:00 a.m.
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