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Estates of Richardson
- Apartments
- Richardson, TX
About this business
At Estates of Richardson, the convenient location, luxurious amenities, and spacious floor plans enhance your everyday living. Our one, two, and three bedroom apartments for rent in Richardson, Texas, provide the space you need with modern features throughout. Homes shine with plank flooring and deluxe kitchens with granite countertops and stainless-steel appliances. Lavish community amenities like a resort-style swimming pool, fitness centers, sports courts, and more make it hard to leave home. Located off the George Bush T... read more
Location details
955 W President George Bush Hwy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Worst Management!! I am writing to express my extreme dissatisfaction with the handling of my move-out process and the subsequent false charges that have been posted to my account. During our tenancy, there were originally two tenants living in the unit. Later, two additional tenants were added to the lease for a brief period of 15 days. We promptly notified the community management via email to remove the added tenants, but it appears no action was taken, and our email was never acknowledged or replied to. Upon move-out, we... read more
Business response:
Hi Aishwarya, We're sorry to hear you had a negative experience with your move-out. We understand your frustration and want to assure you that our move-out procedures and fees are designed to be fair and consistent for all residents. If you'd like to review your specific situation, please don't hesitate to contact our Account Resolution Team directly at 210-858-2402 or ARS@rentanapt.com. They would be happy to answer any questions you may have about the charges. Estates of Richardson Management
Stay away Roach issue-big time Not price worthy Poor Management
Business response:
We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. While we appreciate your feedback, we unfortunately, are not able to locate your name as a current or past resident here at Estates of Richardson. We highly encourage you to reach out to our Leasing office to report any complaints or issues. Thank you, Estates of Richardson (972) 238-1805.
Don’t move here There is an insane amount of noise pollution in the mornings and throughout the day. Water shuts off randomly. Management constantly looks for ways to take your money with petty lease violations.
Business response:
I am sorry that you have had a disappointing experience at Estates of Richardson. We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. I will be happy to discuss your concerns further. Please contact me at 972-238-1805 or EORGroup@rentanapt.com. Thank you, Estates of Richardson
Poor Management Absolutely horrifying moving in process. Right from when we applied for the apartment till we moved in, there have been issues the entire way. On our move in day, the keys were only released after 5:30-5:45 pm. We had left all our baggages in the leasing office where we were waiting to get the keys. 4 of us had to move all the bags we had to our apartments which was a good 5-7 min walk. We took half our bags and went to our apartment and when we went back to get the remaining bags, we were shocked to see that... read more
Business response:
I'm sorry to hear you had a less than positive experience with Estates of Richardson. We make every effort to deliver the finest customer service to our residents. Unfortunately, our office hours are posted at our front entrance, our website, and Google. We make every effort to accommodate our residents with the finest customer service, however, staying after hours can be a safety risk to our staff in a myriad of possible situations. Please feel free to contact me at 972-238-1805 or EORGroup@rentanapt.com. Thank you, Estates... read more
I have never seen roaches Someone said they had roaches..i have never seen roaches and I'm going on 5 yrs living here. It's quiet and every place may have some problems but I have never seen one. Not one...not even many spiders either. It's lovely here. We have new staff now...they seem to be a pretty nice group. I love how maintenance is so prompt. They get the job done. I really appreciate them.
Unlisted charges increase the cost at end The staff is rude and unresponsive. Amenities are closed or under repair for more than half of the year. Gates/Gate keys are not operational 80% of the time. (At least one of the gates, will be open and under repair all the time) They charge excessively for the following : 1.for the carport (30 $), and for parking a car in the carport (7$) and a tax for car parking (3$). 2.Valet trash is 20$ (Which doesn't function on time more than half of the time) 3. Extremely high charge for wate... read more
Business response:
I am sorry to hear that you are having a negative experience at our community. The amenities were closed for a short period of time due to Covid-19 and then reopened with modified hours, however, they have been back to normal operating hours since 09/2020. The fitness centers are 24/7 with all other amenities hours of 9 am - 10 pm daily. As for the gates, we do have a total of six to enter/exit the property and anytime a gate is not functioning properly we do schedule the repairs to be completed ASAP. If you would like to di... read more
Outstanding Apartments I would recommend the Estates of Richardson to anyone looking for apartments. I can't tell you how wonderful and safe these apartments are and how spectacular the office staff are. I moved up here from Austin away from everyone for a job offer that I thought was good. The job was beyond tough, nothing like they told me before signing the contract. Once I started working and discovered how it really was I just wanted to go back to Austin and would cry every night. My days lighten up a LOT when I found t... read more
Thin Walls The apartments inside are really nice and the community is well kept and quiet. I would have given at least 4 1/2 stars but the walls are too thin. You can hear a conversation from your neighbor through the walls. How such a recent construction can have very thin walls is beyond me. If you like privacy and peace and quiet in your apartment (with no background noise) I wouldn't recommend here.
Unprofessional staff - very rude; arrogant & stubborn DO NOT FALL FOR THIS COMMUNITY for its construction you will definitely regret the decision. The staff are so rude, very arrogant and stubborn. In one line they aren't human beings.
Frequently asked questions about Estates of Richardson
How is Estates of Richardson rated?
Estates of Richardson has a 3 star rating with 293 reviews.
When is Estates of Richardson open?
Estates of Richardson is closed now. It will open at 9:00 a.m.
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