Esse Health St. Charles Complete Care

Keith Paguntalan 

on Google

a week ago

Dr. Elizabeth Maylack was the only reason why I kept going to this place to begin with. She was so kind and understanding. a complete contrast of the rest of the staff. They were unprofessional and didn’t make me feel welcome. Almost like they were annoyed that i was there to begin with. Babylane in particular is incredibly rude. i dread having to call in to make an appointment because she makes the interaction so draining. Most of the time, she doesn’t even say “bye”. Just hangs up the phone. The staff is honestly just as b... read more

Marva Heggemeyer 

on Google

3 months ago

Dr's come and go. May have NPT but only 1 Dr left. Dr Meyr-Cherry was the best. JUST SAYING 

Denise Poplar 

on Google

3 months ago

I’ve been a patient at this office for over 5 years, and sadly, I can no longer recommend it. Ever since Dr. Elizabeth Maylack, D.O. left, the quality of care and professionalism has drastically declined. I came in for a rash on my leg, and the experience was frustrating from start to finish. A skin sample was taken, but the nurse practitioner seemed unsure of what she was doing. Dr. Morale briefly consulted but quickly left the room. I never received follow-up or results, and eventually I was told the sample was “insufficie... read more

Joey Zichler 

on Google

6 months ago

1 Star Avoid this location at all costs. I’ve been with Esse Health for years and always received respectful, quality care—until I was transferred to this office after my previous doctor left. What I experienced here was completely unprofessional, demeaning, and unacceptable. From the moment I walked in, the front desk staff treated me with attitude and condescension. When I handed over my insurance cards, I was met with an eye roll and a scoff, as if I was inconveniencing them by simply following instructions. I was stunned... read more