Esporta Fitness

Teodora B 

on BBB

2 years ago

I signed up for 6 months of training. I've paid for 5 months, and my 6th month is about to be billed soon. I lost my job last month and decided "ok, let's just not deal with the hassle and arguments and pay the last two months." Well... I called in with OVER 30 days left on my contract to cancel. I told them I don't want to renew it. I lost my job. I can't pay $500 a month. Nope. You have to come in person they said. But ok, what if I can't come in person. They told me they would email me a form so that I can mail it in... l... read more

Tien C 

on BBB

2 years ago

They have questionable business practices. They let you join online or join in person at a club, but they do not let you cancel your membership online or in person. They make you mail a form to them. I just think its not right that you can join online but cant cancel online. 

Dolly Z 

on BBB

2 years ago

Awful gym. Be carful of their contract, and be careful of cancelling the membership or contract. Be sure you keep evidences that you went in and request for cancellation. They will keep charging you after you request cancellation!!!!! Be sure you keep evidences, and check your credit card ****. 

Emmanuel O 

on BBB

2 years ago

I have visited three facilities in the Riverside area, only one was clean. I found broken lockers at two, and rust in the pool area. At one facility it took two weeks to get the bathroom door fixed. I wrote a letter to corporate a week ago, no answer! 

David B 

on BBB

2 years ago

This gym is the biggest scam Ive ever seen. The employees dont care, the machinery doesnt work, the lockers are falling apart and when you open the doors there are holes and broken doors everywhere. They then wont allow you cancel your membership, it took 4 visits and 6 hours of fighting to get them to allow you to cancel my membership. Then they charge you a fee for cancelling even if the reason is that they arent fulfilling their part of the contact which is to have a working gym. This business is as bad as robbers and as ... read more

Krishna K. 

on BBB

2 years ago

I took membership in December and paid more than 200+ annual fee. After a month I would like cancel the membership and sent an email from registers email address. Then I got a reply stating that need to come personally to cancel the membership. Then I gone to facility evening at 6 they said it is not possible since manger is not here. My work timings not allowed to come before 6. So in my life time I dont have chance to cancel this membership and I need keep paying ..Looks like their business model to **** the money without ... read more

pat r 

on BBB

2 years ago

This complaint is about the gym at woodland hills not having hot water in the showers for more than a week. When I asked what the problem was, the person at the front desk said that a broken water pipe caused the problem and is taking one or two more weeks to fix the issue. Why that long to resolve?The other issues are: - The showerheads in the women section are horrible, they have a lot of pressure, and they need maintenance as they are old.- The gym provides equipment for certain classes like yoga, pilates, etc. the proble... read more

Elizabeth W 

on BBB

2 years ago

This place is run by crooks. They aren't fooling anyone with the ** cancellation policy where you have to mail in a form or show up in person (on weekdays ONLY between 9-5, when people are WORKING). I've sent multiple emails with their requested form attached, only to be told "to protect the privacy of our members" it must be mailed & that I "better hurry" because I'll be changed again soon. What!? How does that protect anyone's privacy? ********** passed a law that these memberships must be cancelable online, since LA fitne... read more

Amber W 

on BBB

2 years ago

If I could give zero stars I would! Management is highly unprofessional to potential employees and current employees. Their turnover rate is extremely high and the way in which they conduct business is by far irresponsible. I have declined employment and membership due to this.